| How long have you used this internet service? | More than 3 months |
| Which other internet services have you used? | BT |
| How easy is it to install the service? |  1 / 5 |
| How good and easy to reach is the customer support? | 1 / 5 |
| How good value for money is the service? | 1 / 5 |
| How often is the service out of order? | 1 / 5 |
| Is it possible to play Internet games (with respect to speed and ping)? | 1 / 5 |
| Does the actual connection speed correspond to the specifications? | No |
| What is positive? | Sorry, but nothing positive about Orange Broadband
Orange have employed very EXELENT DODGE CUSTOMER SERVICES PERSONAL |
| What is negative? | I have Mobile contract for 18 month and for extra £5 8Mb and Livebox. Every 1-1,5 month I have PPP Server down issue. Every time “excellent” Orange Customer Services unable to reconnect me for 2-3 weeks. They waste My time on phone calls. |
| Summary | My contract has not finished, and I have another 6 month but I really fed up with services and will leave early.
People, avoid the Orange Broadband
|
| Overall rating | 1 / 5 |
2 / 5
