Summary

My money paid for this years appliance

Im feeling hurt about how my one is just been put together any way you like.

All of my washing comes out different, when I do its first wash it creates hell burns holes unclean patches spins far to much rattles, shakes rolls

How long have you used the product?

More than 3 months

What are the strengths?

not applicable

What are the weaknesses?

Poor customer service

Retailers 0
Brochure 0
Customer service 0 (EXTREMELY BAD)

Not been packaged enough, engineers are clue-less, not even come back the intermittant faults.

Which similar products have you used?

Original Hotpoint Washer Dryer over 20 Years old

How long have you used the product?

Less than 1 month

What are the strengths?

I requested a Director to ring but no one could be bothered.

Stop Shoddy and poor Customer Service

On the 12th January 2006 at approximately 14.00 I took delivery of a Miele Washer Dryer WT 2670. After reading all the glowing reports about Miele products I could not wait to try it out. By 14.15 the door would not even come open, after all there is no handle to assist with opening it!!! I was unable to even start to use it.

I phoned Miele and was informed that the seal is very strong surrounding the door. I eventually got the door open, a frail person would have had no chance whatsoever opening the door and would have had a seizure or a heart attack.

The gentleman I spoke to at Miele was as helpful as he could be. This was a new machine and he did not even have a manual to refer to. He advised me that someone would be ringing me back. Like a lot of companies these days with poor customer service, they of course never did. In the interim period I persevered with the machine