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B&Q - Information | |||
| Information | Reviews | Products |
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| Retailer information | |
| Name | B&Q |
| Head Office Address | B&Q plc, Portswood House, 1 Hampshire Corporate Park, Chandlers Ford, Eastleigh, Hants, SO53 3YX |
| Telephone | 02380256256 |
| Fax | 02380257480 |
| Telephone Order | 0870 0101006 |
| Number of Stores | 325 |
| Refund Policy | See returns policy |
| Web Address | http://www.diy.com |
| Payment Options | We currently accept Visa, Mastercard, Delta, Time Cards, American Express, Switch and Solo credit/debit cards. We do not accept Diners cards, or B&Q gift vouchers as a means of payment. |
| Delivery | |
| Return Policy | If you are not satisfied with the order you have received from diy.com you may return it to us within 28 days of delivery (*exclusions apply). We will exchange or refund any unused items returned to us, as sold in their original condition, with the Sales Invoice received with your order. Exchange and Refunds If your goods are incorrect, faulty or damaged on delivery we will exchange the product or issue a full refund to you including delivery charges. If you are not satisfied with the goods for any other reason we will exchange or refund any unused items as sold, in their original saleable packaging, to you including delivery charges. The collection of the goods will be arranged through our nominated delivery carrier and the cost of return will be at your expense. Refunds will be paid within 30 days of receipt of the returned order. * Exclusions: excludes installations and products made to specific requirements. This does not affect your statutory rights. |
| Guarantee | |
| Member Card | The You Can Do It Card |
| Pay by Installment | No |
| Membership | No |
| Cost of Delivery | Free to £20 depending on the product. |
| Low Price Guarantee |
