Trueshopping.co.uk - Information
Customer Reviews
Overall purchase experience
2.8 / 5
Based on
2 reviews
Average Ratings
Standard of service - ordering
2.5 / 5
Quality of retailer website
3.5 / 5
Standard of service - items in stock
2.5 / 5
Quality of sales service and warranty
2.5 / 5
Reviews older than 6 months are automatically removed to reflect the retailer's current standards.
submitted
14/11/08
Quality of retailer website
3.0 / 5
Standard of service - items in stock
1.0 / 5
Quality of sales service and warranty
1.0 / 5
Standard of service - ordering
1.0 / 5
Summary
website said item was instock, and would be dispatched that day. 2 days later, rang up to find out what was going on. and was told it had been delayed, but they weren't sure why.
woman said she'd call me back in 30mins, i waited 3 hours, then rang them, and was told they didn't have any in stock, yet they had debited my card and failed to inform me of delay.
cancelled order, would not recommend or trust stock quoted on site.
Do you recommend this retailer?
No
submitted
13/09/08
Quality of retailer website
4.0 / 5
Standard of service - items in stock
4.0 / 5
Quality of sales service and warranty
4.0 / 5
Standard of service - ordering
4.0 / 5
Summary
Do you recommend this retailer?
Yes
Pages:
1
Total number of pages: 1
