Martin Dawes - Information

Save £££’s on high street prices without settling for second-rate service. Martin Dawes brings you its high-street products at on-line prices
NameMartin Dawes
Rating & reviews Retailer Rating: 4.6 / 5 784 reviews
Retailer Web PageGo to store Go to store
Head Office AddressMartin Dawes House, Europa Boulevard, Warrington, WA5 7WH
Telephone0844 499 9948
Fax01925 494 653
Number of Stores14
Refund PolicyPlease see http://www.martindawes.net/terms.htm for full terms and conditions
Payment OptionsVisa, Mastercard, Switch, Solo, Visa Electron
DeliveryUp to 4 working days if in stock
Return PolicyPlease see http://www.martindawes.net/terms.htm for full terms and conditions
GuaranteeManufacturers guarantee with extended warranties available
Cost of DeliveryFree Delivery

Customer Satisfaction Evaluation

Overall purchase experience
4.6 / 5
4.6 / 5
Based on  784 reviews
Likelihood to buy again
4.5 / 5
4.5 / 5

Evaluation of Purchase

Ease of placing the order
4.7 / 5
4.7 / 5
Product selection and availability
4.5 / 5
4.5 / 5
Product information
4.5 / 5
4.5 / 5
Price
4.8 / 5
4.8 / 5
Website performance
4.6 / 5
4.6 / 5
Payment options
4.5 / 5
4.5 / 5
Delivery options
4.3 / 5
4.3 / 5
Delivery & handling charges
4.5 / 5
4.5 / 5
Customer support
4.2 / 5
4.2 / 5

Evaluation of Delivery

Availability of product you wanted
4.6 / 5
4.6 / 5
Order tracking / status information
4.1 / 5
4.1 / 5
On-time delivery
4.4 / 5
4.4 / 5
Product met expectations
4.6 / 5
4.6 / 5
Customer support
4.4 / 5
4.4 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Pricerunner Customer Satisfaction Evaluation submitted 06/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Your site was recommended to me by a friend as the place to buy the product I wanted - it more than exceeded by expectations in ease of using your website and the delivery schedule achieved. I have already recommended your sit and this product to two people.

Review by Pricerunner Customer Satisfaction Evaluation submitted 03/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

All the Martin Dawes staff I spoke to were very helpful and very competent. However, having specificaly asked for an am delivery, as I was supposed to be going out in the afternoon, I was not at all happy when the package turned up at 15:30. So took up a whole day for one delivery, which spoilt the overall experience of ordering through Martin Dawes, which in all other respects was good.

Review by Pricerunner Customer Satisfaction Evaluation submitted 02/10/08
Overall rating
4.0 / 5
4.0 / 5
Comments

very easy to order and pay for my goods, helpful staff on the phones

Review by Pricerunner Customer Satisfaction Evaluation submitted 30/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

It was my first time, but it will not be my last. Excellent service !

Review by Pricerunner Customer Satisfaction Evaluation submitted 30/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Great prices, easy to navigate and kept informed of delivery status. Well done.

Review by Pricerunner Customer Satisfaction Evaluation submitted 26/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

I have nothing to complain about.

Review by Pricerunner Customer Satisfaction Evaluation submitted 26/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

I've bought things from Martin Dawes in the past and never had any problems. Delivery is very fast and you're always kept well informed. They also tend to be cheaper than other retailers.

Review by Pricerunner Customer Satisfaction Evaluation submitted 26/09/08
Overall rating
4.0 / 5
4.0 / 5
Comments

was told about the product and also the site by a freind. found it, registered ,orderd ,then received it.no problem no hassle.

Review by Pricerunner Customer Satisfaction Evaluation submitted 24/09/08
Overall rating
4.0 / 5
4.0 / 5
Comments

Very pleased with the overall online purchase. Order tracking could be more specific and advise when order has been despatched. Goods had been delivered and order tracking still showed 'order processed'.

Review by Pricerunner Customer Satisfaction Evaluation submitted 23/09/08
Overall rating
4.0 / 5
4.0 / 5
Comments

Delivery prompt and successful. Was slightly surprised that package received appeared to be straight off the shelf and not packaged for delivery. Product box was split open and I feared that some of contents may have gone missing or been damaged - but so far no evidence of that.

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