PriceRunner >
GolfOnline > Reviews
Reviews older than 6 months are automatically removed to reflect the retailer's current standards.
| Review by Eric Sinclair, submitted 31/08/08. |
|
|
| Quality of retailer website |  5 / 5 | | Standard of service - items in stock | 5 / 5 | | Quality of sales service and warranty | 5 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | I ordered a golf trolley to be delievered in 3 to 5 days. I was then told they were out of stock. Despite my initial disappointment, I was very pleased with how the company dealt with the problem, and even managed to meet their original promised delievery date. You can certainly judge the quality of a supplier when things go wrong. In this case Golfonline were suberb! | | Do you recommend this retailer? | Yes |
|
| Review by Rob, submitted 29/08/08. |
|
|
| Quality of retailer website |  4 / 5 | | Standard of service - items in stock | 5 / 5 | | Quality of sales service and warranty | 5 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | I've used golfonline.co.uk many times now and have always found their service to be excellent.
I recommend them to anyone looking for quality golf equipment at excellent prices! | | Do you recommend this retailer? | Yes |
|
| Review by DaveS, submitted 27/08/08. |
|
|
| Quality of retailer website | 4 / 5 | | Standard of service - items in stock | 5 / 5 | | Quality of sales service and warranty | 4 / 5 | | Standard of service - ordering | 4 / 5 | | Summary | What service!! Golf clubs ordered on Saturday, played my first round with them on following Friday afternoon! Considering we live in Lot et GaronneFrance I think this is pretty good!! Congratulations on your service, will certainly recommend you to friends and use you the next time we need equipment. | | Do you recommend this retailer? | Yes |
|
| Review by Graham, submitted 27/08/08. |
|
|
| Quality of retailer website | 5 / 5 | | Standard of service - items in stock | 5 / 5 | | Quality of sales service and warranty | 5 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | Ordered custom driver specially made by Callaway,Golf Online were amazingly helpful in all aspects from advising and then talking to Callaway directly to make sure I had the right club built for me, added to this the speed of service from start to finish was second to none.
I thoroughly recommend them to all and will become a very regular customer myself.
Thanks
Graham. | | Do you recommend this retailer? | Yes |
|
| Review by Henrik Nykjaer, submitted 08/08/08. |
|
|
| Quality of retailer website | 4 / 5 | | Standard of service - items in stock | 4 / 5 | | Quality of sales service and warranty | 5 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | Sunday the 3.rd of august ordered a bag out of stock, from Golfonline. They answered me, that it would be back in stock in 7 to 10 working days. This morning, friday the 8.th, a loud hammering on the door, woke me up. Outside was a guy from DPD to deliver me one package containing the mentioned bag.
I must say i´m impressed. Less than a week from ordering to the item being delevired.
I can assure you, that their excellent service is noticed and will spread
among my fellow golfers.
Thank you, and have a nice weekend. I sure will, eventhough I'll be at work both days.
Regards
Henrik Nykjaer
Denmark
a satisfied customer!
| | Do you recommend this retailer? | Yes |
|
| Review by Stephen Northam, submitted 05/08/08. |
|
|
| Quality of retailer website | 5 / 5 | | Standard of service - items in stock | 5 / 5 | | Quality of sales service and warranty | 5 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | Excellent communication from an E-mail enquiry. Golf shoes ordered on thursday afternoon, and delivered on saturday morning. Great service.
Thanks very much. | | Do you recommend this retailer? | Yes |
|
| Review by Terry Arthur, submitted 25/07/08. |
|
|
| Quality of retailer website | 5 / 5 | | Standard of service - items in stock | 5 / 5 | | Quality of sales service and warranty | 5 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | Below is the email I sent following a successful resolution of a small concern re a product purchased from golfonline.co.uk. This involved golfonline having to revert to the manufacturer for instrucions to remedy the situation.
"Full marks for quick and effective service. That’s worth a lot, especially in a company that is primarily on-line."
Terry Arthur
| | Do you recommend this retailer? | Yes |
|
| Review by , submitted 18/03/08. |
|
|
| Quality of retailer website | 5 / 5 | | Standard of service - items in stock | 5 / 5 | | Quality of sales service and warranty | 5 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | First Clas communication and service | | Do you recommend this retailer? | Yes |
|
| Review by Pascal Rolland, submitted 11/03/08. |
|
|
| Quality of retailer website | 5 / 5 | | Standard of service - items in stock | 5 / 5 | | Quality of sales service and warranty | 5 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | I've just received my Wilson golf bag, i want to thank you, and specially the french contact, who helped me with the problems of numerotation of my credit card !!
| | Do you recommend this retailer? | Yes |
|
Details on the retailer
