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Jessops > Reviews
Reviews older than 6 months are automatically removed to reflect the retailer's current standards.
| Review by Zikiz, submitted 10/06/08. |
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| Quality of retailer website |  4 / 5 | | Standard of service - items in stock |  1 / 5 | | Quality of sales service and warranty | 1 / 5 | | Standard of service - ordering |  2 / 5 | | Summary | My advise to NOT TO HAVE ANYTHING TO DO WITH JESSOPS ONLINE! Be aware! I ordered camera Nikon D300, Money were taken same day, 21 days later, nothing delivered! Instead every time I enquire about my shipment by email, they ignoring (simply no answer) even worse when calling them, they would tell most unbelievable lies so that you feel insulted and humiliated. (A lie Nr1.tomorrow we will resend our shipment, Lie Nr.2 Next week we will resend our shipment, Lie Nr.3 we have difficulties to contact our warehouse, to find out about your shipment (this one is funniest:)isn't it)) Oh and sure this one, when requested to give shipment tracking number, they give false numbers, that have nothing to do with your shipment! Will they refund?? | | Do you recommend this retailer? | No |
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| Review by , submitted 19/05/08. |
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| Quality of retailer website |  5 / 5 | | Standard of service - items in stock |  3 / 5 | | Quality of sales service and warranty | 5 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | I would certainly deal with Jessops again.Very nice to be able to go into a shop and get the FEEL of a camera before purchasing one,easy to order on line and Track your order. Web Customer Suport is Excellent, Shop staff Excellent.W Spalding | | Do you recommend this retailer? | Yes |
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| Review by Dee, submitted 06/02/08. |
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| Quality of retailer website | 3 / 5 | | Standard of service - items in stock | 4 / 5 | | Quality of sales service and warranty | 2 / 5 | | Standard of service - ordering | 2 / 5 | | Summary | well, what can I say? they are tooe xpensive and despite claiming they match prices, they clearly DO NOT, and I purchased a canon 400d from these guys,a nd they sold me a display model. I absloutley REFUSED to accept a second hand camera, they concinced themselves they were doing me a 'favour' by offering me a free prints voucher. Needless to say I demanded a refund, no one should pay some £600 an expect a second hand/dispaly camera and picked it up cheaper AND BRAND new elsewhere:) | | Do you recommend this retailer? | No |
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