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| Retailer information | |
| Name | Shop By Price |
| Head Office Address | 92-93 East Street, Southampton, Hampshire, SO14 3HP |
| Telephone | 02380 332626 |
| Fax | 02380 332424 |
| Telephone Order | 02380 235904 |
| Number of Stores | Tuned In, 92-93 East Street, Southampton, Hampshire, SO14 3HP, Tuned In, 15 Westbury Mall, Fareham Shopping Centre, Fareham, PO16 0PE |
| Refund Policy | 5. Returns Policy 7-14 day 5.1 We work in line with the distance selling regulations 2000 and a result of this you are required to send a notice of your intention to cancel any order placed with us within 7 days of its receipt. This can be done by sending your email, which should display clearly your name, address, invoice number and the reason for the cancellation to returns@shopbyprice.co.uk. 5.2 If you choose to exercise your right to cancel under the 7 day regulation the ownership and title of the goods reverts to the supplier, exceptions to the right include software, cabinets and stands that have been assembled, these items will remain the property of the buyer and will be deducted from any subsequent refund. 5.3 The 7 & 14-day policy placing a level of responsibility on the consumer, you must take reasonable care of the goods both before and after the notice to return has been given. All goods must be returned in an “as new condition” suitable for resale. This includes all original manufacturers packaging and material, which must be intact and as new. Any goods that do not meet with this description in our opinion will be retuned to the consumer at their cost. All items that you return to us after first getting our acceptance is done so at your risk and cost. We charge a handling fee equivalent to 25% of the original order value in any case that requires us to return the items to you once we have received them under the 7&14-day policy. 5.4 For goods that have been purchased and developed a fault during the first 14 days of receipt, you will need to email us at faultygoods@shopbyprice.co.uk providing your personal details along with the product type and serial codes, date of purchase. We will then arrange for the goods to be collected and inspected, goods found to be not working in line with the manufacturers specification will be replaced or repaired. Goods that are discovered to be working in accordance with the manufacturers specification will be returned to the customer and a charge of £65.00 will be made, refusal by the customer to accept the goods back will result in an additional 25% handling charge being made. |
| Web Address | www.shopbyprice.co.uk |
| Payment Options | Cheque, Cash, Credit/Debit cards |
| Delivery | Free delivery within UK, Incl EIRE |
| Return Policy | 5. Returns Policy 7-14 day 5.1 We work in line with the distance selling regulations 2000 and a result of this you are required to send a notice of your intention to cancel any order placed with us within 7 days of its receipt. This can be done by sending your email, which should display clearly your name, address, invoice number and the reason for the cancellation to returns@shopbyprice.co.uk. 5.2 If you choose to exercise your right to cancel under the 7 day regulation the ownership and title of the goods reverts to the supplier, exceptions to the right include software, cabinets and stands that have been assembled, these items will remain the property of the buyer and will be deducted from any subsequent refund. 5.3 The 7 & 14-day policy placing a level of responsibility on the consumer, you must take reasonable care of the goods both before and after the notice to return has been given. All goods must be returned in an “as new condition” suitable for resale. This includes all original manufacturers packaging and material, which must be intact and as new. Any goods that do not meet with this description in our opinion will be retuned to the consumer at their cost. All items that you return to us after first getting our acceptance is done so at your risk and cost. We charge a handling fee equivalent to 25% of the original order value in any case that requires us to return the items to you once we have received them under the 7&14-day policy. 5.4 For goods that have been purchased and developed a fault during the first 14 days of receipt, you will need to email us at faultygoods@shopbyprice.co.uk providing your personal details along with the product type and serial codes, date of purchase. We will then arrange for the goods to be collected and inspected, goods found to be not working in line with the manufacturers specification will be replaced or repaired. Goods that are discovered to be working in accordance with the manufacturers specification will be returned to the customer and a charge of £65.00 will be made, refusal by the customer to accept the goods back will result in an additional 25% handling charge being made. |
| Guarantee | Standard Manufacturers Guarantee – 5 Year Guarantees available |
| Member Card | No |
| Pay by Installment | No |
| Membership | No |
| Cost of Delivery | Free delivery within UK & Eire |
| Low Price Guarantee | Yes |
