w2w - Information

The UK's lowest priced ink cartridges & consumables, with no hidden charges and FREE delivery! All of our products have a 100% money-back guarantee.
Namew2w
Rating & reviews Retailer Rating: 4.6 / 5 1029 reviews
Retailer Web PageGo to store Go to store
Head Office AddressPO Box 65, St.Peter Port, Guernsey, Channel Islands, GY1 3BU
Telephone0870 216 2020
Fax0870 216 2022
Telephone Order0870 216 2020
Number of Stores1
Refund PolicyWe have a 100% money back guarantee. Please see the website for full details
Payment Options Visa, Mastercard, Switch, Solo, Maestro, Visa Electron, Visa Delta
Delivery 1St class Royal Mail.
Return Policy We have a 100% money back guarantee. Please see the website for full details. All returns must have an authorized returns number.
GuaranteeAll products come with one years warranty, some products carry a liftetime guarantee. See our website for details.
Member CardN/a
Pay by InstallmentYes, on some product lines
Cost of DeliveryFREE delivery.
Low Price Guarantee Our prices are some of the lowest in the UK!

Customer Satisfaction Evaluation

Overall purchase experience
4.6 / 5
4.6 / 5
Based on  1029 reviews

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Pricerunner Customer Satisfaction Evaluation submitted 03/10/08
Overall rating
1.0 / 5
1.0 / 5
Comments

I ordered 2 items.I received a confirmation and they took credit. 1 week passed,no E-Mail,I checked site for delivery.Both items out of stock!!! E-Mailed site to cancel order and refund.No! 1 item was being sent,1 cancelled. I was charged for the more expensive item,when lower cost item was despatched.Wrong refund received. Yesterday item came after 13 days,Hooray! From the time of order to receipt must be within 7 DAYS only. Any longer then the Client NEEDS to be contacted? Not good business practice by w2w.No longer on my Shopping list.

Review by Pricerunner Customer Satisfaction Evaluation submitted 23/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Website identified the product I was looking for very promptly. Price was good, free delivery excellent news. Delivery schedule was reasonable, product arrived within 4 working days, currently printing the company leaflets, quality is great. Thank you

Review by Pricerunner Customer Satisfaction Evaluation submitted 22/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Excellent experience. No complaints at all. Items delivered within advised timescales and met their descriptions. Would definately use this supplier again.

Review by Pricerunner Customer Satisfaction Evaluation submitted 15/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

very good service, you get what you order or a better product, quickly and at a great price.

Review by Pricerunner Customer Satisfaction Evaluation submitted 11/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Not my first purchase and not my last.

Review by Pricerunner Customer Satisfaction Evaluation submitted 04/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

I am a returning customer, and despite my grumbles I would most certainly order from this company again. The value is excellent; prices are low, and I like the postage included element. Fortunately I ordered earlier than the date I needed the goods because they were on a back order. This was made clear; I wasn't kept waiting without knowing. I appreciate this was no fault of the company, but my money was taken immediately. I wish companies would set up a purchase such that the money is taken when the goods are ready for posting out.

Review by Pricerunner Customer Satisfaction Evaluation submitted 02/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

thanks

Review by Pricerunner Customer Satisfaction Evaluation submitted 01/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

This is the type of service I like keep up the good work

Review by Pricerunner Customer Satisfaction Evaluation submitted 30/06/08
Overall rating
5.0 / 5
5.0 / 5
Comments

very satisfied very good service and prices

Review by Pricerunner Customer Satisfaction Evaluation submitted 28/06/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Site easy to navigate, good price quick delivery what more can you ask?

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