Jack in the Box Electrical - Information

Jack in the Box Electrical is part of an electrical retail company, which has been trading for over 50 years! Huge savings are guaranteed.

NameJack in the Box Electrical
Rating & reviews Retailer Rating: 4.8 / 5 581 reviews
Retailer Web PageGo to store Go to store
Head Office AddressMarish Wharf, St.Marys Road, Langley, Berkshire, SL3 6DA
Telephone 0845 6026869
Fax01753 543592
Telephone Order 0845 6026869
Number of Stores8
Refund Policy7 Days with JIB authorisation
Payment OptionsCredit/debit card
DeliveryNext day on stock items
Return PolicyFaulty on arrival goods can be exchanged or refunded
GuaranteeStandard manufactures guarantee
Member Cardno
Pay by Installmentno
Membership Yes
Cost of Delivery Priced on Product
Low Price Guaranteeno

Customer Satisfaction Evaluation

Overall purchase experience
4.8 / 5
4.8 / 5
Based on  581 reviews
Likelihood to buy again
4.7 / 5
4.7 / 5

Evaluation of Purchase

Ease of placing the order
4.7 / 5
4.7 / 5
Product selection and availability
4.5 / 5
4.5 / 5
Product information
4.4 / 5
4.4 / 5
Price
4.8 / 5
4.8 / 5
Website performance
4.6 / 5
4.6 / 5
Payment options
4.6 / 5
4.6 / 5
Delivery options
4.1 / 5
4.1 / 5
Delivery & handling charges
4.1 / 5
4.1 / 5
Customer support
4.4 / 5
4.4 / 5

Evaluation of Delivery

Availability of product you wanted
4.8 / 5
4.8 / 5
Order tracking / status information
4.5 / 5
4.5 / 5
On-time delivery
4.8 / 5
4.8 / 5
Product met expectations
4.7 / 5
4.7 / 5
Customer support
4.7 / 5
4.7 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Pricerunner Customer Satisfaction Evaluation submitted 09/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Very efficient, friendly and helpful

Review by Pricerunner Customer Satisfaction Evaluation submitted 06/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Seemed to go like clockwork, advised of choice of delivery dates and goods arrived on the day stated. Product was not so easy to set up, very confusing handbook.

Review by Pricerunner Customer Satisfaction Evaluation submitted 05/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Excellent customer service, contacted me to agree a delivery day and the product arrived on time, can not fault Jack, keep it up :-)

Review by Pricerunner Customer Satisfaction Evaluation submitted 02/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

I normally do not reccomend any provider to other people but I will make an exception with this supplier. The product was for a present and the supplier was courteous, helpful, very competitive and very efficient.

Review by Pricerunner Customer Satisfaction Evaluation submitted 02/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Despite an initial problem with my credit card (which was down to me) the service I received was first rate. The two people that I dealt with did exactly what they said they would do - rang back and arranged a delivery date that was adhered to. They obviously regard customer service very highly and you can tell that they own the business. I would certainly recommend them to my friends and they will be the first port of call when I next need something similar.

Review by Pricerunner Customer Satisfaction Evaluation submitted 01/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Hello thank you for my two Items that I bought from you I am very pleased with them and your customer care is relly good,I had a small problem with my first Item but you exchanged it for me and all is O.K. now thanks ,

Review by Pricerunner Customer Satisfaction Evaluation submitted 26/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Brilliant - very please indeed with advice and delivery promise

Review by Pricerunner Customer Satisfaction Evaluation submitted 23/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Excellent service - will use agan!

Review by Pricerunner Customer Satisfaction Evaluation submitted 20/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

very pleased, polite and good communication.

Review by Pricerunner Customer Satisfaction Evaluation submitted 17/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Befiore deciding to buy I contacted Jack in the Box, very helpful and friendly advice. As a result I bought from them and found that the entire transaction was smooth and easy. Delivery within 48 hours and when expected (just missed next day delivery from them becuase I was out when they called to make delivery arrangement). Very satisfied!

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