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BabyWorld - Information | |||
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| Retailer information | |
| Name | BabyWorld |
| Head Office Address | Head Office Address: Babyworld.com ltd. The Slate Barn Mongewell Park Farm Wallingford Road Wallingford Oxfordshire OX10 8DY |
| Telephone | 01491 821877 |
| Fax | 01491 821872 |
| Telephone Order | No |
| Number of Stores | 1 Showroom |
| Refund Policy | babyworld is committed to providing total customer satisfaction. Goods returned to us because of a change of heart (which is fair enough) must be returned to us unused and in their original condition. Any items purchased from us and returned (at the customer’s expense) within 14 days of delivery, in their original condition, together with original packaging and receipt, will be accepted for a full credit, exchange or refund. It is not possible for us to refund the original cost of delivering the item/s. We will only accept the return of 'wheeled' goods for exchange or refund, (ie. pushchairs and prams) providing they have their original packaging and have not been used on a hard surface. babyworld.com Ltd reserves the right to refuse a refund if the pushchair and wheels are found to be marked in any way. This does not affect the manufacturers warranty. To return goods, phone Jo on 01491 821290 or email jo@babyworld.co.uk to get a return code (RMA) and post back to: Babyworld Returns Slate Barn Mongewell Park Farm Mongewell Wallingford OX10 8BS Please note: We cannot refund unwanted items if they are not returned in their original packaging and in a re-saleable condition. If goods are returned as faulty we will inspect the goods and if necessary return them to the manufacturer for inspection and repair or replacement. If upon inspection the goods are found to be in good working order we reserve the right to charge you for the the original collection of the goods. babyworld cannot accept responsibility for lost or misdirected returns. For your own protection, you should arrange for any goods to be returned by first class registered post or by courier. This returns policy is in addition to your statutory rights, which will remain unaffected. While we make every effort to prevent shipping damage, on rare occasions it may occur. For your own protection, please do not sign for merchandise until you have inspected it for damage, and retain the original shipping carton. If there appears to be shipping damage, please contact Jo on 01491 821290 or email jo@babyworld.co.uk within 24 hours. Any delivery discrepancies must be reported to babyworld by email within 28 days of receipt of delivery. Product Warranty All products available for purchase via the babyworld website come with a manufacturer’s warranty of at least 6 months and conform in all material respects with all applicable UK regulations and requirements for baby and nursery equipment. If part of a product becomes defective over time, please contact Jo by email jo@babyworld.co.uk or telephone 01491 821290 and we will provide you with the manufacturers contact details. |
| Web Address | http://www.babyworld.co.uk/shop |
| Payment Options | VISA, MASTERCARD, Maestro, Visa Delta, Visa Electron, Solo, Amex |
| Delivery | 2 working Days |
| Return Policy | babyworld is committed to providing total customer satisfaction. Goods returned to us because of a change of heart (which is fair enough) must be returned to us unused and in their original condition. Any items purchased from us and returned (at the customer’s expense) within 14 days of delivery, in their original condition, together with original packaging and receipt, will be accepted for a full credit, exchange or refund. It is not possible for us to refund the original cost of delivering the item/s. We will only accept the return of 'wheeled' goods for exchange or refund, (ie. pushchairs and prams) providing they have their original packaging and have not been used on a hard surface. babyworld.com Ltd reserves the right to refuse a refund if the pushchair and wheels are found to be marked in any way. This does not affect the manufacturers warranty. To return goods, phone Jo on 01491 821290 or email jo@babyworld.co.uk to get a return code (RMA) and post back to: Babyworld Returns Slate Barn Mongewell Park Farm Mongewell Wallingford OX10 8BS Please note: We cannot refund unwanted items if they are not returned in their original packaging and in a re-saleable condition. If goods are returned as faulty we will inspect the goods and if necessary return them to the manufacturer for inspection and repair or replacement. If upon inspection the goods are found to be in good working order we reserve the right to charge you for the the original collection of the goods. babyworld cannot accept responsibility for lost or misdirected returns. For your own protection, you should arrange for any goods to be returned by first class registered post or by courier. This returns policy is in addition to your statutory rights, which will remain unaffected. While we make every effort to prevent shipping damage, on rare occasions it may occur. For your own protection, please do not sign for merchandise until you have inspected it for damage, and retain the original shipping carton. If there appears to be shipping damage, please contact Jo on 01491 821290 or email jo@babyworld.co.uk within 24 hours. Any delivery discrepancies must be reported to babyworld by email within 28 days of receipt of delivery. Product Warranty All products available for purchase via the babyworld website come with a manufacturer’s warranty of at least 6 months and conform in all material respects with all applicable UK regulations and requirements for baby and nursery equipment. If part of a product becomes defective over time, please contact Jo by email jo@babyworld.co.uk or telephone 01491 821290 and we will provide you with the manufacturers contact details. |
| Guarantee | Product Warranty. All products available for purchase via the babyworld website come with a manufacturer’s warranty of at least 6 months and conform in all material respects with all applicable UK regulations and requirements for baby and nursery equipment. |
| Member Card | No – online babyworld member discount |
| Pay by Installment | No |
| Membership | babyworld membership optional |
| Cost of Delivery | £5.45, Free for orders over £95.00 |
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