Redhill Appliances - Information

Established in 1981 we offer huge savings on top brand kitchen appliances with full manufacturers warranty on all products sold. Nationwide delivery available
NameRedhill Appliances
Rating & reviews Retailer Rating: 4.6 / 5 364 reviews
Retailer Web PageGo to store Go to store
Head Office Address18 – 20 Holmethorpe Avenue, Redhill, Surrey, RH1 2NL
Telephone01737784800
Fax01737784801
Telephone Order01737784800
Number of Stores1
Refund PolicyPlease see our Terms and Conditions
Payment OptionsCredit Card, Cheque, Cash
DeliveryUsually 7 – 10 working days subject to availibility
Return Policy Please see our Terms and Conditions
GuaranteeFull Manufacturers Warranty
Member CardNot Required
Pay by Installmentno
MembershipNot Required
Cost of DeliveryFrom £1
Low Price GuaranteeWherever possible we will match or beat a price

Customer Satisfaction Evaluation

Overall purchase experience
4.6 / 5
4.6 / 5
Based on  364 reviews
Likelihood to buy again
4.6 / 5
4.6 / 5

Evaluation of Purchase

Ease of placing the order
4.6 / 5
4.6 / 5
Product selection and availability
4.4 / 5
4.4 / 5
Product information
4.2 / 5
4.2 / 5
Price
4.8 / 5
4.8 / 5
Website performance
4.4 / 5
4.4 / 5
Payment options
4.4 / 5
4.4 / 5
Delivery options
4.2 / 5
4.2 / 5
Delivery & handling charges
4.7 / 5
4.7 / 5
Customer support
4.4 / 5
4.4 / 5

Evaluation of Delivery

Availability of product you wanted
4.5 / 5
4.5 / 5
Order tracking / status information
4.3 / 5
4.3 / 5
On-time delivery
4.7 / 5
4.7 / 5
Product met expectations
4.7 / 5
4.7 / 5
Customer support
4.4 / 5
4.4 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Pricerunner Customer Satisfaction Evaluation submitted 10/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Good service contacted me next day to arrange delivery. Delivered on time.

Review by Pricerunner Customer Satisfaction Evaluation submitted 09/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

As above,cheapest price,delivery when stated. Ordered freezer online and received a phone call a little later to say that it would be delivered the next week. Phoned on the morning of delivery and was given a three hour time slot. The van arrived on time and the driver wheeled it into my garage. Will use them again and recommend to all my friends and familly.

Review by Pricerunner Customer Satisfaction Evaluation submitted 07/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

this is the second product we have boought from redhill appliances, they have been fantastic both in price and service!!!! thanks very muchy!!!!

Review by Pricerunner Customer Satisfaction Evaluation submitted 07/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Hassle free;good that you organised the delivery arrangements and kept to them.

Review by Pricerunner Customer Satisfaction Evaluation submitted 07/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Unfortunately the model I ordered on-line was not actually available or in stock. I ended up speaking with Graham to arrange delivery and got a slightly more expensive machine (same brand) so that I could get a Saturday delivery. Graham was very professional and helpful and I was really impressed with getting the delivery date I wanted at no extra charge.

Review by Pricerunner Customer Satisfaction Evaluation submitted 04/10/08
Overall rating
2.0 / 5
2.0 / 5
Comments

Very pleased with their price. Very disappointed that 7to 10 working days turned out to be a month. If they had contacted me to let me know their was going to be a delay it would have helped but they didn't.

Review by Pricerunner Customer Satisfaction Evaluation submitted 03/10/08
Overall rating
4.0 / 5
4.0 / 5
Comments

We where very satisfied with the service we received. The only complaint we have was it was not stated on the website that the product was not in stock and we had ordered before we knew their was a 2/3 weeks waiting time, but nevertheless the product was delivered in this time period and at the time agreed with the supplier. The product was £35 less than with other suppliers so this is a small complaint.

Review by Pricerunner Customer Satisfaction Evaluation submitted 02/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

The service at Redhill Appliances was second to none. Great communication and the delivery was sooner than estimated.

Review by Pricerunner Customer Satisfaction Evaluation submitted 02/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Thanks very much. Ordered a washing machine from you earlier in the year. i was so impressed with your service and prices I didn't bother shopping around this time when I needed to buy a fridge...will come straight back to you again next time. Many thanks.

Review by Pricerunner Customer Satisfaction Evaluation submitted 29/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

a good purchasing experience, from initial telephone enquiry about product stock availability through the Redhill website to delivery at 6.50am this morning. We were kept informed by telephone at regular points. The delivery person was first rate - polite and very helpful in getting the appliance into the hallway (he realised my wife and I were going to struggle to get the appliance into the house because of bulk and heavy weight and he offered to get it through the doorway into the hall.) Overall, Redhill can be praised for the best price for the tumble dryer available their customer service (although price is by no means the main criteria) and clear attention to detail - you really cannot do better than that.

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