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Amazon.co.uk > Reviews
Reviews older than 6 months are automatically removed to reflect the retailer's current standards.
| Review by , submitted 03/09/08. |
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| Quality of retailer website |  5 / 5 | | Standard of service - items in stock | 5 / 5 | | Quality of sales service and warranty | 5 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | can't remember how many times i've bought things of amazon. nearly always the cheapest and there delivery is excellent. i normally get the free delivery so i'm prepared 2 wait longer but its worth it as it still comes incredibly quickly. the slight problem with the free delivery is that if you have ordered 3/4 items it may take a while to get them all but overall a fantastic company | | Do you recommend this retailer? | Yes |
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| Review by Lorimer Watson, submitted 24/06/08. |
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| Quality of retailer website |  4 / 5 | | Standard of service - items in stock | 5 / 5 | | Quality of sales service and warranty | 5 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | I have ordered countless items from Amazon over the years ranging from books to laptops and I have never been disappointed yet. As far as price is concerned it is very rare indeed that I have found them bettered elsewhere. I have never had to return an item but from other Amazon reviewers who have their service is excellent. | | Do you recommend this retailer? | Yes |
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| Review by Maggie, submitted 09/04/08. |
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| Quality of retailer website |  3 / 5 | | Standard of service - items in stock |  2 / 5 | | Quality of sales service and warranty | 2 / 5 | | Standard of service - ordering | 3 / 5 | | Summary | Ordering was problem free, but receiving the item was another matter. It arrived at local delivery depot and was never seen again! Sent numerous emails, got standard reply, but contact number for depot was wrong, completely different company. If you have a problem, don't email but phone them, far more effective. But saying that, they said there were no more in stock and refunded the money - not really what I wanted. Interesting that they have them in stock on Pricerunner. | | Do you recommend this retailer? | No |
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| Review by James, submitted 09/04/08. |
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| Quality of retailer website | 4 / 5 | | Standard of service - items in stock | 5 / 5 | | Quality of sales service and warranty | 4 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | Easy to order, clearly outlining delivery times and giving good descriptions of the wireless routers on sale. The order was turned around quickly and although i was not in on the first delivery attempt they left a card outlining that it would be redelivered the following day unless i phoned and wanted an alternate one. | | Do you recommend this retailer? | Yes |
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| Review by Happy Chappie, submitted 01/04/08. |
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| Quality of retailer website | 5 / 5 | | Standard of service - items in stock | 5 / 5 | | Quality of sales service and warranty | 5 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | No problems once again.
Amazon do seem to get some stick here, often about deliveries but I've not had a problem. On this occasion I paid for express delivery. Item arrived on time before 1PM so no complaints.
I wonder if some of those complaining are actually buying from Amazon?
It’s worth noting that not everything advertised on the web site is actually being sold by Amazon so, if your item is coming from a third party, it’s probably worth checking on the third party supplier before ordering. I’ve had the odd problem with third party suppliers but never with Amazon themselves.
| | Do you recommend this retailer? | Yes |
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| Review by Magzy, submitted 31/03/08. |
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| Quality of retailer website | 5 / 5 | | Standard of service - items in stock | 5 / 5 | | Quality of sales service and warranty | 5 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | I've lost count of the things I've bought from amazon. All items have arrived before the estimated day - even on their free standard delivery service. I've never had a problem. I recommend them to everyone. | | Do you recommend this retailer? | Yes |
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| Review by Peter, submitted 28/03/08. |
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| Quality of retailer website | 5 / 5 | | Standard of service - items in stock | 4 / 5 | | Quality of sales service and warranty | 4 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | I have purchased several items from Amazon over the past couple of months and delivery has always been within 4 days of submitting my order. The latest being a Canon printer ordered 26/3/08 and received 27/3/08. Can not fault them | | Do you recommend this retailer? | Yes |
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| Review by Will, submitted 11/03/08. |
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| Quality of retailer website | 5 / 5 | | Standard of service - items in stock | 5 / 5 | | Quality of sales service and warranty | 4 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | I use Amazon all the time for personal and business purchasing. They've always been excellent so I am surprised that the get a fairly low average rating on pricerunner. | | Do you recommend this retailer? | Yes |
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