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Miller Brothers > Reviews
Customer Satisfaction Evaluation
| Aspect | Rating | | | | Overall purchase experience |  | 4.8 / 5 | 97 reviews |
| | | Customer certified | | | | Excellent |  | Good |  | Average |  | Below average |  | Poor | The Customer Satisfaction Evaluation monitors retailers on a continuous basis. Customers are asked about their satisfaction regarding different aspects of their overall experience at the time of purchase and satisfaction after the delivery of the products.
Please note that the average rate is based on the last six months and the number of reviews from when the survey went live.
Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant.
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Reviews older than 6 months are automatically removed to reflect the retailer's current standards.
| Review by Pricerunner Customer Satisfaction Evaluation, submitted 17/04/08. |
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| Overall rating | | | Comments | I found the TV from Miller Brothers after a lengthy internet search. It was the best price around. I needed to replace our old CRT TV, but didn't want to invest in an HD LCD TV for the time being. I was therefore very pleased to find the Daewoo, with intergrated Freeview, at such a good price. The delivery was very easy to arrange online, and the service was very prompt too. The only downside was that I had not realised how heavy it was, and the poor delivery chap was expected to carry it into the house on his own. |
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| Review by Pricerunner Customer Satisfaction Evaluation, submitted 10/03/08. |
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| Overall rating | | | Comments | I am satisfied with Miller Bros, I only had 2 small problems
1 - When ordering, on the last screen I was told that a confirmatory email had been sent, I had to phone to find out why I never received this and was told that as I had ordered at 4:50 on a Friday there would be a delay until the following Monday.
2 I was told by email that if I had not received a telephone call by 4pm on the day before delivery that I must ring the delivery firm, when I did this they said that this was wrong and that I would be phoned between 5:30 and 8:30.
Apart from these 2 small problems everything went very well
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| Review by Pricerunner Customer Satisfaction Evaluation, submitted 24/01/08. |
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| Overall rating | | | Comments | Competitively priced and promptly delivered. |
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| Review by Pricerunner Customer Satisfaction Evaluation, submitted 24/01/08. |
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| Overall rating | | | Comments | I found the site very easy to use,ordering was so quick and simple,and delivery was swift.Thankyou,will use again. |
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