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1staudiovisual.co.uk - Reviews

   
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Customer Satisfaction Evaluation

Store ratings
AspectRating  
Overall purchase experience4.8 / 54.8 / 5601 reviews
Likelihood to buy again4.7 / 54.7 / 5596 reviews
Evaluation of Purchase
AspectRating  
Ease of placing the order4.7 / 54.7 / 5594 reviews
Product selection and availability4.7 / 54.7 / 5570 reviews
Product information4.6 / 54.6 / 5592 reviews
Price4.8 / 54.8 / 5593 reviews
Website performance4.7 / 54.7 / 5593 reviews
Payment options4.7 / 54.7 / 5593 reviews
Delivery options4.7 / 54.7 / 5580 reviews
Delivery & handling charges4.6 / 54.6 / 5533 reviews
Customer support4.6 / 54.6 / 5375 reviews
Evaluation of Delivery
AspectRating  
Availability of product you wanted4.7 / 54.7 / 5601 reviews
Order tracking / status information4.7 / 54.7 / 5584 reviews
On-time delivery4.7 / 54.7 / 5598 reviews
Product met expectations4.8 / 54.8 / 5584 reviews
Customer support4.6 / 54.6 / 5542 reviews
 
Customer certified
 
5 / 5  Excellent
4 / 5  Good
3 / 5  Average
2 / 5  Below average
1 / 5  Poor
The Customer Satisfaction Evaluation monitors retailers on a continuous basis. Customers are asked about their satisfaction regarding different aspects of their overall experience at the time of purchase and satisfaction after the delivery of the products.

Please note that the average rate is based on the last six months and the number of reviews from when the survey went live.

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant.

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Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

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