LambdaTek - user reviews on PriceRunner

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LambdaTek - Reviews
LambdaTek - Reviews	Information	Reviews	Products

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Tracey, submitted 15/01/08.

Quality of retailer website	4 / 5
Standard of service - items in stock	4 / 5
Quality of sales service and warranty	4 / 5
Standard of service - ordering	4 / 5
Summary	Quick response to all issues. Would use again.
Do you recommend this retailer?	Yes

Review by Mac Gasking, submitted 14/01/08.

Quality of retailer website	4 / 5
Standard of service - items in stock	4 / 5
Quality of sales service and warranty	5 / 5
Standard of service - ordering	4 / 5
Summary
Do you recommend this retailer?	Yes

Review by Alister, submitted 14/01/08.

Quality of retailer website	5 / 5
Standard of service - items in stock	5 / 5
Quality of sales service and warranty	5 / 5
Standard of service - ordering	5 / 5
Summary	Service levels exheeded my expectations with fast delivery and customer support even called me to assist with the purchase of components to build a Desktop PC. The website is also very good and cleverly designed.
Do you recommend this retailer?	Yes

Review by Anonymous member, submitted 14/01/08.

Quality of retailer website	5 / 5
Standard of service - items in stock	5 / 5
Quality of sales service and warranty	5 / 5
Standard of service - ordering	5 / 5
Summary	Quick efficient service at a good price.
Do you recommend this retailer?	Yes

Review by Peter Holland, submitted 14/01/08.

Quality of retailer website	5 / 5
Standard of service - items in stock	5 / 5
Quality of sales service and warranty	4 / 5
Standard of service - ordering	5 / 5
Summary	Ordered my scanner at 8.00pm on Wed and it arrived at 12.15pm on Friday using their standard delivery called "Non-guaranteed Next Day". This is the first time that I have used Lambda Tek and I chose them because of their excellent reviews on PriceRunner. I am most impressed and will be using both again. Regards
Do you recommend this retailer?	Yes

Review by RGB, submitted 14/01/08.

Quality of retailer website	4 / 5
Standard of service - items in stock	5 / 5
Quality of sales service and warranty	3 / 5
Standard of service - ordering	4 / 5
Summary	Prompt delivery, excellent price. Highly recommended.
Do you recommend this retailer?	Yes

Review by Chris, submitted 10/01/08.

Quality of retailer website	4 / 5
Standard of service - items in stock	2 / 5
Quality of sales service and warranty	2 / 5
Standard of service - ordering	2 / 5
Summary	Read the previous reviews on here and a bit of a mixed bag so decided to chance it. Placed a next day delivery order for a laptop on 29th December. Didn't come through until the 3rd January and that was only after I chased it. I also ordered a printer the following day and they told me on the 2nd that they weren't stocking that any longer! No way I'd go back as after paying £9.50 for next day delivery, not receiving it within 2 days and having to chase it myself, the customer service is just not up to scratch and the woman I spoke to struggled to speak English which never inspires confidence.
Do you recommend this retailer?	No
	Retailer's comment At LambdaTek we pride ourselves in our customer service, and the vast majority of consignments are delivered on time. When there is a chance that this may not happen we make sure our customers are made aware of it. This was the case during the Christmas period, and all buyers were warned upon checkout with a pop-up that there may be a slight delay in the delivery. We are nevertheless sorry for any delays that do accur and always try our best to minimise delays, although this is often out of our hands as it depends on the couriers honouring the next-day service

Review by Anonymous member, submitted 10/01/08.

Quality of retailer website	5 / 5
Standard of service - items in stock	5 / 5
Quality of sales service and warranty	5 / 5
Standard of service - ordering	5 / 5
Summary	We ordered a laptop at about 11am on the 8 Jan, by 11.30am the same day we recieved a phone call to ask us to confirm our address and was told it would be delivered the following day. It arrived at 12.45pm on the 9 Jan. Cannot fault it!!!
Do you recommend this retailer?	Yes

Review by Nigel, submitted 08/01/08.

Quality of retailer website	5 / 5
Standard of service - items in stock	5 / 5
Quality of sales service and warranty	4 / 5
Standard of service - ordering	5 / 5
Summary	DVD-Rom drive ordered 27/12/07 and delivered next day. Excellent service.
Do you recommend this retailer?	Yes

Review by Rob, submitted 07/01/08.

Quality of retailer website	4 / 5
Standard of service - items in stock	5 / 5
Quality of sales service and warranty	4 / 5
Standard of service - ordering	5 / 5
Summary	Item in stock and delivered quickly, even in the lead up to christmas! Monitor seems excellent as well although have not tried the digital tuner yet!
Do you recommend this retailer?	Yes

Review by Paresh, submitted 07/01/08.

Quality of retailer website	5 / 5
Standard of service - items in stock	5 / 5
Quality of sales service and warranty	5 / 5
Standard of service - ordering	5 / 5
Summary	Very prompt delivery keep up the good work price of item very compatable
Do you recommend this retailer?	Yes