Richer Sounds (Stores) - Information

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NameRicher Sounds (Stores)
Rating & reviews Retailer Rating: 1.1 / 5 2 reviews
Retailer Web PageGo to store Go to store
Head Office AddressRicher House, Gallery Court, Hankey Place, London SE1 4BB
Telephone0845 900 1230
Fax0161 476 1438
Telephone Order020 7551 5355
Number of Stores43
Refund Policy30-day refund on faulty goods, subject to manufacturer’s terms and conditions.
Payment OptionsCredit cards - (American Express, Visa, Mastercard), Switch/Maestro, Solo and Electron, Cheques up to £2000 (at no extra charge, subject to ID and status) and even cash (Euro + Sterling)
Deliveryvia mail/internet order. Also available in-store on large ticket items.
Return Policy7-day return on all web purchases, 14-day exchange on items bought in-store.
Guarantee1 year parts and labour, unless otherwise stated.
Member CardN/A
Pay by InstallmentCredit subject to status in-store.
MembershipVIP club – see website to join.
Cost of DeliveryFrom £6.99 upwards, depending on weight and service chosen.
Low Price GuaranteeYes
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Customer Reviews

Overall purchase experience
1.1 / 5
1.1 / 5
Based on  2 reviews

Average Ratings

Quality of retailer website
1.5 / 5
1.5 / 5
Quality of sales service and warranty
1.0 / 5
1.0 / 5
Standard of service - ordering
1.0 / 5
1.0 / 5
Standard of service - items in stock
1.0 / 5
1.0 / 5
See all aspects which upon the grade is set See less aspects which upon the grade is set

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Peter submitted 04/10/08
Quality of retailer website
1.0 / 5
1.0 / 5
Standard of service - items in stock
1.0 / 5
1.0 / 5
Quality of sales service and warranty
1.0 / 5
1.0 / 5
Standard of service - ordering
1.0 / 5
1.0 / 5
Summary

Basically looks like FALSE advertising to me. I phoned first store to be told they only had 1 display model which was reserved, then asked for other store phone no`s and coincidently ALL stores I phoned( 4 in all) had sold the new one listed but ALL had an ex display which again coincedently was reserved. They asked why i wanted an old model and even though I had a independent Which report saying it was a good tv they all tryed to say it was rubbish and all offered alternative NON Panasonic tv`s BASICALLY USELESS!!

Do you recommend this retailer?
No
Review by sparks submitted 03/10/08
Quality of retailer website
2.0 / 5
2.0 / 5
Standard of service - items in stock
1.0 / 5
1.0 / 5
Quality of sales service and warranty
1.0 / 5
1.0 / 5
Standard of service - ordering
1.0 / 5
1.0 / 5
Summary

They advertise cheap LCD TV's but have none in stock something the store staff found quite amusing when I asked for a particular model advertised in Pricerunner.. Company to steer well clear of

Do you recommend this retailer?
No
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