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Evans Cycles > Reviews
Reviews older than 6 months are automatically removed to reflect the retailer's current standards.
| Review by Robert, submitted 01/07/08. |
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| Quality of retailer website |  1 / 5 | | Standard of service - items in stock | 1 / 5 | | Quality of sales service and warranty | 1 / 5 | | Standard of service - ordering | 1 / 5 | | Summary | I bought from this company a few months ago now, and I have only just found the time to warn you of their AWFUL service. I needed the heart rate monitor for an event 2 weeks after I purchased, I made this very clear to the sales guy that made the order and he assured me that I would have it within the week. When it never turned up by the weekend I 1 voicemail and 3 e-mails. I had no reply. When I then chased them up again on Monday afternoon, they gave me a rambled excuse for why I have not received it and will not receive it for a further two weeks - far too late fo my event! The staff are rude and lazy. Do not buy. | | Do you recommend this retailer? | No |
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