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Tesco Electrical > Reviews
Reviews older than 6 months are automatically removed to reflect the retailer's current standards.
| Review by , submitted 08/07/08. |
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| Quality of retailer website |  5 / 5 | | Standard of service - items in stock | 5 / 5 | | Quality of sales service and warranty | 5 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | washing machine order onbehalf of my parents. excellent delivery, was kept in contact with delivery status at all times , was even phoned @ 7.30am to give a more accurate delivery time on the day. delivery men bought item into my parents house unpacked the washing machine Tesco offered to recycle item for a small fee of £7.50
A++++++++++++++ | | Do you recommend this retailer? | Yes |
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| Review by Jed, submitted 10/04/08. |
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| Quality of retailer website |  4 / 5 | | Standard of service - items in stock | 5 / 5 | | Quality of sales service and warranty | 4 / 5 | | Standard of service - ordering | 4 / 5 | | Summary | Just taken delivery of my new Dell Inspiron 1520 laptop from Tesco Direct. I needed a quick replacement as mine was stolen / misplaced last Friday night. hic ! Slight panic as I had a presentation to a new client! Dell site was saying 5-10 day delivery So was chuffed when I found them on Tesco site, Ordered first thing yesterday and arrived at 3.20pm,
Im impressed as is Wife as she collects clubcard points, got 1000+ as they are doing triple clubcard points.
Hope the presentation goes as well ?
tip of the day - back up your data
Jed | | Do you recommend this retailer? | Yes |
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| Review by Mark, submitted 08/02/08. |
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| Quality of retailer website |  3 / 5 | | Standard of service - items in stock |  1 / 5 | | Quality of sales service and warranty |  2 / 5 | | Standard of service - ordering | 1 / 5 | | Summary | Basically this has got to go down as the worst service I have ever experienced from a retailer. I purchased a fridge/freezer from Tesco Direct for delivery in 48 hours. I also requested removal and disposal and paid the extra charge. I took time off work to stay in for the delivery which never came, when I rang I was told that they do not do removal in N.Ireland and that I would be getting a call from the contracter who they had outsourced too, reference delivery. 120 hours later no call or idea of when it will be delivered and on top of that they can't tell me the name of the company who will be delivering it so I can't get in touch with them. They have shown no concern or help about my delivery at all. | | Do you recommend this retailer? | No |
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| Review by Charmaine Peach, submitted 30/01/08. |
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| Quality of retailer website | 3 / 5 | | Standard of service - items in stock | 2 / 5 | | Quality of sales service and warranty | 1 / 5 | | Standard of service - ordering | 1 / 5 | | Summary | The machine I ordered a Zannussi washing machine which was broken on arrival. The customer services were very rude and unhelpful. They could not send me another one as it was out of stock and did not offer a suitable alternative. I had to cancel the order and will not be using them again. | | Do you recommend this retailer? | No |
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