Fitness Superstore - Information

NameFitness Superstore
Rating & reviews Retailer Rating: 3.9 / 5 4 reviews
Retailer Web PageGo to store Go to store
Head Office AddressUnit 7 Carousel Way, Riverside Business Park, Northampton NN3 9HG
Telephone0800 783 4506
Fax01604 773228
Telephone Order0800 783 4506
Number of Stores4
Refund Policy10 working days
Payment OptionsCredit Card or finance
Delivery5-10 working days
Return PolicyCustomer pays return shipment
GuaranteeVaries
Member Cardno
Pay by Installmentyes
Membershipno
Cost of DeliveryIncluded in most items
Low Price Guaranteeyes

Customer Reviews

Overall purchase experience
3.9 / 5
3.9 / 5
Based on  4 reviews

Average Ratings

Quality of retailer website
4.3 / 5
4.3 / 5
Quality of sales service and warranty
4.0 / 5
4.0 / 5
Standard of service - ordering
3.8 / 5
3.8 / 5
Standard of service - items in stock
3.5 / 5
3.5 / 5

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Tim submitted 04/09/08
Quality of retailer website
3.0 / 5
3.0 / 5
Standard of service - items in stock
1.0 / 5
1.0 / 5
Quality of sales service and warranty
1.0 / 5
1.0 / 5
Standard of service - ordering
1.0 / 5
1.0 / 5
Summary

ordered over 2 weeks ago and I'm still waiting, I have only just been told it may take up to another 2 weeks, even though the tracking number shows it as sitting in the depot for over a week. No answer on their customer service number whenever I try to phone and I have received no reply to messages to either them or the delivery people XDP homedrop. If I had the chance I would go back and pay the extra £50 for Argos or Tesco as at least I know I will get the items I've ordered.

Do you recommend this retailer?
No
Review by Neil submitted 30/06/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

Purchased a BowFlex TC3000 Treadclimber from here 4 days ago. It arrived today with the free gift and the equipment is every bit as good as I expected. Having used it's bigger brother down the gym for some time (a Nautilus branded version) I am very pleased to have it's younger sibling here at my home. It is a very sturdily built piece of equipment and I feel very confident with the extensive guarantee that comes with it. Takes a while to put it together if you do it alone but the outcome is a very stylish and relatively compact bit of kit. At the price these guys do it for, it's hard to beat. In fact on the obligatory search on the internet it appears no-one in the world does it as cheap so it should be snapped up now if you are interested in one. Like me, you won't be disapointed.

Do you recommend this retailer?
Yes
Review by David Stanhope submitted 30/05/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
4.0 / 5
4.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

I purchased a treadmilll from the Bodypower store at Riverside,Northampton. The staff were very helpful in giving me information on my selection and were honest in their opinions. The option of paying in 6 months on some products is also very helpful and it was delivered to me on time less than a week later. I would highly recommend Bodypower as a place to buy your fitness equipment from

Do you recommend this retailer?
Yes
Review by suchan submitted 23/05/08
Quality of retailer website
4.0 / 5
4.0 / 5
Standard of service - items in stock
4.0 / 5
4.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
4.0 / 5
4.0 / 5
Summary

order a c2500 running machine on their website and it arrived on time as promised. would recommend to anyone

Do you recommend this retailer?
Yes
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Total number of pages: 1

All Fitness Superstore products