Tekmo - Information

NameTekmo
Rating & reviews Retailer Rating: 3.1 / 5 6 reviews
Retailer Web PageGo to store Go to store
Head Office AddressTekmo Suite 21 Lords House 665 North Circular Road, London NW2 7AX
Telephone0845 603 6186
FaxN/A
Telephone Order0845 603 6186
Number of Stores1
Refund PolicyDisplayed on website Under Terms And Conditions
Payment OptionsDisplayed on site Under Terms And Conditions
DeliveryDisplayed on website Under Shipping.
Return PolicyDisplayed on website Under Terms And Conditions
Cost of DeliveryFree delivery Uk Only
Low Price GuaranteePrice Match.

Customer Reviews

Overall purchase experience
3.1 / 5
3.1 / 5
Based on  6 reviews

Average Ratings

Quality of retailer website
3.2 / 5
3.2 / 5
Quality of sales service and warranty
3.0 / 5
3.0 / 5
Standard of service - ordering
3.0 / 5
3.0 / 5
Standard of service - items in stock
3.3 / 5
3.3 / 5

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by paul submitted 06/08/08
Quality of retailer website
4.0 / 5
4.0 / 5
Standard of service - items in stock
4.0 / 5
4.0 / 5
Quality of sales service and warranty
3.0 / 5
3.0 / 5
Standard of service - ordering
2.0 / 5
2.0 / 5
Summary

i read the other reviews and thought i would take a chance and it paid off. i did have a bit of trouble getting hold of them but after 7-8 days which they told me my a700 turned up and i am happy with it and so long as you dont mind waiting and of course it was £100 cheaper than the next retailer i would recomend these.

Do you recommend this retailer?
Yes
Review by Carl Austin submitted 03/07/08
Quality of retailer website
4.0 / 5
4.0 / 5
Standard of service - items in stock
4.0 / 5
4.0 / 5
Quality of sales service and warranty
4.0 / 5
4.0 / 5
Standard of service - ordering
4.0 / 5
4.0 / 5
Summary

An absolutely fantastic purchase, great price and fast delivery!!!

Do you recommend this retailer?
Yes
Review by reacher submitted 21/06/08
Quality of retailer website
1.0 / 5
1.0 / 5
Standard of service - items in stock
1.0 / 5
1.0 / 5
Quality of sales service and warranty
1.0 / 5
1.0 / 5
Standard of service - ordering
1.0 / 5
1.0 / 5
Summary

Do not under any circumstances buy from this store. It is quite simply a con operation. All these positive reviews seem to have written suspiciously close together in response to the negative reviews. I ordered a £450 camera from their website. The money was taken from my account instantly, however they took two weeks to process the order before they told me that the shipment had been damaged and would take even longer. I, of course, cancelled the order. Having cancelled the order they then emailed me 2 weeks later to ask if I still wanted to cancel the order. I did. I then have had to wait another 4 weeks to see if they would actually refund the order. They didn't. I am now having to resort to legal action to recover the money. DON'T USE THEM!!!

Do you recommend this retailer?
No
Review by piia submitted 28/05/08
Quality of retailer website
4.0 / 5
4.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
4.0 / 5
4.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

I recommend the store. Great price. Very good and fast service. And my new Sony A700 is fab!!!

Do you recommend this retailer?
Yes
Review by DC Payne submitted 22/05/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

"Could not have been better. From placing the order until receiving the goods, Tekmo were efficient and kept me informed of progress (OK, it's automated, but it was still reassuring). More importantly, my order arrived quickly and was perfect (CANON 5D BABY :p )."

Do you recommend this retailer?
Yes
Review by ${author} submitted 19/05/08
Quality of retailer website
1.0 / 5
1.0 / 5
Standard of service - items in stock
1.0 / 5
1.0 / 5
Quality of sales service and warranty
1.0 / 5
1.0 / 5
Standard of service - ordering
1.0 / 5
1.0 / 5
Summary

Totally agreed with anonymous on the 12//03/08. Reading the other two reviews I thought they must have been written by Tekmo themselves too. We have been totally ripped off by Tekmo for nearly £800. I checked reviews before ordering from them, all good. Rang and was given info needed, ie item in stock I would be delivered that working week. Now the phone number just has an answer phone......and calls are never returned unless you pretend you are ordering something else and you use a different phone number. Initial email confirming order , then sorry there will be delayed delivery.......... this has gone on since the new year. We asked for our money back and never got it. Legal action against them is now being taken. Don't buy anything from them, you will never get the goods or your money back directly from them or any answers. Tekmo reflects badly on other companies that I have purchased items from using price comparison websites

Do you recommend this retailer?
No
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Total number of pages: 1

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