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Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by CATHY, submitted 22/08/08.

Quality of retailer website   5 / 5 Standard of service - items in stock   5 / 5 Quality of sales service and warranty   5 / 5 Standard of service - ordering   5 / 5 Summary IN A MOMENT OF WEAKNESS ON SUNDAY 17 AUGUST I ORDERED TWO LENSES FROM BIG CITY DIGITAL. AS I HAD READ NO REVIEWS ABOUT THEM AFTER I HAD ORDERED THE LENS I BEGAN TO HAVE SECOND THOUGHTS. THE LENSES WERE QUITE EXPENSIVE AND BIG CITY OFFERED A 32% DISCOUNT WHICH REALLY TEMPTED ME AS THEIR PRICE COULD NOT BE MATCHED BY ANY OTHER RETAILER. OBVIOUSLY I DID NOT EXPECT NEXT DAY DELIVERY. I RECEIVED AN E-MAIL CONFIRMATION ON TUESDAY 19 AUGUST THAT THE ORDER HAD BEEN DESPATCHED AND THE LENSES WERE DELIVERED TO ME AT 11.00AM THE NEXT DAY. HIGHLY PLEASED WITH THE SERVICE AND DELIGHTED WITH THE PRICE I PAID Do you recommend this retailer? Yes

Review by Nick, submitted 16/08/08.

Quality of retailer website   5 / 5 Standard of service - items in stock   5 / 5 Quality of sales service and warranty   5 / 5 Standard of service - ordering   5 / 5 Summary Took a gamble buying from Big City Digital as I couldn't find any user reviews of the site (which is why I'm writing this one), but could not be happier with the website. They had a really good offer on the camera I wanted and a cool-looking website so I just went with it. Despite steep shipping costs of £8 being the only option, everything went really well, and I received the camera the next day in perfect unopened condition (which you would expect anyway). I don't really know about customer service since I didn't have to deal with them, but I reckon most people wouldn't need to as I certainly didn't have anything to complain about. So yeah, highly recommended website, and I would definitely not hesitate to purchase from them again. Do you recommend this retailer? Yes