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NameSerenity Products

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Head Office Address33 Brownsea View Avenue, Poole, Dorset, BH14 8LG
Telephone0845 230 1770
Fax0845 230 1772
Telephone Order0845 230 1770
Number of Stores1
Refund PolicyAn up to date refund policy as maintained at http://www.gproducts.co.uk/index.cfm/fuseaction/guinotmisc.terms

Under the Distance Selling Regulations you have a right to cancel your order for any payments made via this website, up to 7 working days after receiving it and receive a full refund.
If you are unsatisfied with your order, please Contact Us, quoting your name and date ordered. If we can not resolve the problem to your satisfaction, we will ask you to return the products to our Correspondence Address and once received we will make a refund providing the items are unopened and undamaged.
Refunds are NOT given on any products that have been opened or/and used unless the item is faulty.
Funds will be credited into the same account that was debited.
 
Payment OptionsCredit and debit cards
DeliveryFirst class Royal Mail if in the UK or Registered International Post if outside the UK
Return PolicyIf you wish to change an unopened item this will be done but will incur a £3 charge to cover administration and postage and packing plus any cost difference of the items. A cheque payable to Serenity Beauty Ltd should be sent with your returned item.
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Cost of DeliveryAll orders from the UK are always FREE.
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