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Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Anonymous member, submitted 18/08/08.

Quality of retailer website   5 / 5 Standard of service - items in stock   5 / 5 Quality of sales service and warranty   5 / 5 Standard of service - ordering   5 / 5 Summary The staff at Prompt were very helpful and professional when I purchased my Zanussi washing machine. They offered a good price and made sure the delivery went without a hitch. Do you recommend this retailer? Yes

Review by Tim Jones, submitted 28/07/08.

Quality of retailer website   5 / 5 Standard of service - items in stock   5 / 5 Quality of sales service and warranty   5 / 5 Standard of service - ordering   5 / 5 Summary After my wife decided she wanted to stay in our current property and replace the kitchen, I decided to have a look at sourcing the items online. Last time we had a kitchen fitted I got the fitters to source the products and it cost a considerable amount of money. After looking through a few internet retailers and making some initial enquires, i found prompt online. The prompt online website looked professional and they had some good prices partially on their Franke ranges. After finding all the products I wanted, I gave them a call and asked if they could beat the price on the package of goods I required. This they could, and after speaking to one of their friendly sales staff, I saved over £300. Delivery was also top notch, all my items were here within the 3-5 working days and prompt kept me informed via email and telephone at all times. I would highly recommend prompt online to anyone looking to purchase household appliances online. Their customer service is excellent and their prices are extremely attractive. Do you recommend this retailer? Yes