Electro Centre - Information

We have now been trading for 40 years to bring to our customers a wealth of experience and even cheaper prices than ever before.
NameElectro Centre
Rating & reviews Retailer Rating: 4.7 / 5 41 reviews
Retailer Web PageGo to store Go to store
Head Office Address261 Soho Road, Birmingham, B21 9RY
Telephone0121 5541878
Fax01215232426
Telephone Order0121 5541878
Number of Stores2
Refund PolicyYes
Payment OptionsVisa-Switch-Solo-Master Card
DeliveryNext Working Day
Return PolicyYes
GuaranteeManufacturers Guarantee
Pay by InstallmentInterest Free Finance Option Available
Cost of DeliveryPrices include Delivery (UK Mainland Only except Scotland))

Customer Reviews

Overall purchase experience
4.7 / 5
4.7 / 5
Based on  41 reviews

Average Ratings

Standard of service - ordering
4.7 / 5
4.7 / 5
Quality of retailer website
4.6 / 5
4.6 / 5
Standard of service - items in stock
4.7 / 5
4.7 / 5
Quality of sales service and warranty
4.6 / 5
4.6 / 5

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Maxmax submitted 16/11/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

Excellent experience from order to delivery.
Excellent price.
Particlularly excellent delivery service, confirmed day and then called twice to advise of progress and expected delivery time.

Do you recommend this retailer?
Yes
Review by Roberta submitted 09/11/08
Quality of retailer website
3.0 / 5
3.0 / 5
Standard of service - items in stock
3.0 / 5
3.0 / 5
Quality of sales service and warranty
1.0 / 5
1.0 / 5
Standard of service - ordering
1.0 / 5
1.0 / 5
Summary

When I placed my order I told them not to deliver on a particular date because I would not be home. They still came that day and left a card asking me to arrange another date. I did that and they confirmed, but I waited all day from 7.30 am and nothing came. When I rang and asked why they had confirmed they would deliver but hadn't they said they didn't know, but they'd deliver the next day. I said don't as I won't be home, so they did and left another card. I cancelled my order and asked for a refund several times. They deducted £15 for delivery, despite having deliberately called on two dates when they knew I was away and failing to deliver when they had confirmed that they would be calling.

Do you recommend this retailer?
No
Review by carol submitted 05/11/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

very impressed !!
ordered LCD TV on Monday - they delivered it Wednesday -
Overall would recommend to anyone. Delivery guys excellent too!
Hope TV is as good!

Do you recommend this retailer?
Yes
Review by Kath L submitted 23/10/08
Quality of retailer website
4.0 / 5
4.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

Brought to this site from price comparison site, so was already pleased with lower priced item. Washing machine was listed as being in stock, rang up at 4pm on Wednesday and was told delivery qwould be 3 working days, whisch was pretty impressive. Phone call on same evening to say delivery would be NEXT DAY!!! Delivery guys were great, polite and helpful, even offered to unpack the washing machine. I will be buying all my electrical goods from this site, it is easy to navigate and I think the service and delivery is second to none.

Do you recommend this retailer?
Yes
Review by Dianne Ayres submitted 22/10/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

These people are brilliant. I ordered an extractor fan on line on Sunday, someone phoned me on my mobile on Monday to say it would be delivered on Tuesday, which it was. The delivery guy was very helpful too. Definately not the last time I will use them - highly recommended!! Their prices are very reasonable too.
Dianne Ayres - Rickmansworth

Do you recommend this retailer?
Yes
Review by Jacki Smith submitted 11/10/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

Easy to use - what you see is what you get! No hidden extras and delivery included. Fast delivery is paramount when ordering something we all want it quickly once we have paid, so this site is ideal with next day delivery.

Do you recommend this retailer?
Yes
Review by Mrs Herby submitted 02/10/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

Faultless! They had what I required, in stock and at the lowest price to be found. It was despatched immediately and had not a weekend intervened there can be no doubt that it would have been delivered the next day. The order tracking service likewise was very efficient and gave full details of the order's progress from shop to my front door!

Do you recommend this retailer?
Yes
Review by Mr Robinson submitted 02/10/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

Just wanted to say thankyou for the excellent service I recently received from you. The purchase of my LG TV went without fault, I was told the TV would be delivered on Friday and there it was at 9am!
once again ThankYou

Do you recommend this retailer?
Yes
Review by Mark Tony submitted 01/10/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

web site easy to use, quality products always a pleasure to deal with again

Do you recommend this retailer?
Yes
Review by Mr Pickard submitted 30/09/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

For a complete novice buying online this was very quick and simple. Would not hesitate to buy this way again.

Do you recommend this retailer?
Yes
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