Pixmania.co.uk - Information

Best prices on over 40 000 products IN STOCK! Next day and standard delivery options available. Uk spec + London pick-up store.
NamePixmania.co.uk
Rating & reviews Retailer Rating: 4.2 / 5 7177 reviews
Retailer Web PageGo to store Go to store
Head Office AddressDSGi Maylands Avenue, Hemel Hempstead, Herts, HP2 7TG
Telephone08700 118 117
Fax0033 0145 0136 78 / 0033 0145 0139 07.
Telephone OrderMonday to Friday, 09.00 AM to 05.00 PM
Refund Policy14 working days
Payment OptionsAll major credit cards. Bank transfert. Paypal.
DeliveryNext day delivery (If order is placed before 11am).
Return Policy15 Working days
Guarantee2 Years for most products, 1 Year for TV and Home Appliances.
Member CardYes, the VIPix card
Pay by InstallmentYes
MembershipYes
Cost of DeliveryDepending on product size and delivery chosen.
Low Price GuaranteeYes

Customer Satisfaction Evaluation

Overall purchase experience
4.2 / 5
4.2 / 5
Based on  7177 reviews
Likelihood to buy again
4.1 / 5
4.1 / 5

Evaluation of Purchase

Ease of placing the order
4.1 / 5
4.1 / 5
Product selection and availability
4.4 / 5
4.4 / 5
Product information
4.2 / 5
4.2 / 5
Price
4.5 / 5
4.5 / 5
Website performance
4.2 / 5
4.2 / 5
Payment options
4.4 / 5
4.4 / 5
Delivery options
3.8 / 5
3.8 / 5
Delivery & handling charges
3.7 / 5
3.7 / 5
Customer support
3.8 / 5
3.8 / 5

Evaluation of Delivery

Availability of product you wanted
4.5 / 5
4.5 / 5
Order tracking / status information
4.1 / 5
4.1 / 5
On-time delivery
4.3 / 5
4.3 / 5
Product met expectations
4.3 / 5
4.3 / 5
Customer support
3.8 / 5
3.8 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Pricerunner Customer Satisfaction Evaluation submitted 14/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Very simple operation, from a customer's point of view, of placing and receiving the order.

Review by Pricerunner Customer Satisfaction Evaluation submitted 14/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Very good indeed, my only complaint is that the descripition of the SDHC card was not detailed enougth. i.e that anything over 2gb is incompatable with card readers on D.V.Ds,Printers and Computers also my Panasonic DMC-FZ20 so you HAVE to purchase the card reader. Most disapointing and I now regret buying the add ons, but the Lumix DMC-FZ28 camara is excellent, so light it is just what I was looking for. Many thanks.

Review by Pricerunner Customer Satisfaction Evaluation submitted 14/10/08
Overall rating
4.0 / 5
4.0 / 5
Comments

Good service from Pixmania. Pity the product was needed to be returned. Thumbs up for offering to collect the package for me though. Good company to deal with.

Review by Pricerunner Customer Satisfaction Evaluation submitted 14/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

This site should be top of all search listings on net... too many bargains for me alone....Lets Share The Savings With All!!!

Review by Pricerunner Customer Satisfaction Evaluation submitted 14/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

There is always scope for improvement in everything, but overall Pixmania is been very good so far.

Review by Pricerunner Customer Satisfaction Evaluation submitted 14/10/08
Overall rating
4.0 / 5
4.0 / 5
Comments

Order process easy. Great price. Glitch when printing order confimation. Need to sort stock info out - website said stock - customer service said not in stock and no date for restock - next communication was detailing delivery - I nearly cancelled order.

Review by Pricerunner Customer Satisfaction Evaluation submitted 14/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Easy to order exactly the product I wanted and this was delivered 3 days after ordering

Review by Pricerunner Customer Satisfaction Evaluation submitted 14/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

I was wholly satisfied with the online buying experience with Pixmania: the goods were in stock, I was emailed with information on delivery day/time and the carriers rang to check a convenient time on the day. They arrived true to their word, unpacked and removed all packaging. Full marks to all concerned - I shall certainly use Pixmania again.

Review by Pricerunner Customer Satisfaction Evaluation submitted 14/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Best price. Very professional service. I was influenced by my daughter's experience with Pixmania some years ago. Peter Hall.

Review by Pricerunner Customer Satisfaction Evaluation submitted 13/10/08
Overall rating
3.0 / 5
3.0 / 5
Comments

I would advise any one not to use pixmania. The after care service is a disgrace once pixmania have taken your money they don't care. when you have a problem with your product it takes many calls to get through to customer services and then they fob you off give you another phone number to ring and so on. One hour later you are back where you started. you are promised a replacement by a certain time and they can't keep to that. I will be putting my views on many forums so other consumer don't have to go through the same. PIXMANIA BEST AVOIDED STAY CLEAR.

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