Appliance City - Information

Outstanding company - I am not given to writing good reviews unless they are really great! I hope this company can maintain their level of service and if they do I will continue to buy from them. Ordering was easy, spoke to someone on the phone as I could not take delivery before I went on holiday so they took a small deposit, on my return their delivery company phoned to arrange the delivery. They gave me a half day time scale when it would be delivered and also offered to phone 1 hour before delivery which meant I could stay at the office until they were ready to deliver. I had a large fridge delivered, they unpacked the fridge and put it in place as well. I cannot thank them enough for making this SO easy. Try getting Comet to do this!

I just had to drop you a few lines, to thank you for your brilliant customer service, with emails and so many phone calls, I was kept up to date throughout. You really put other companies to shame and they should all follow your example! We are extremely pleased with the fridge freezer that was delivered this morning and it was such a shame that the one that was delivered last week, was not acceptable because of the scratches- but this was not through any fault of yours. Please pass on our gratitude to Geoff and his delivery team (last week and this), they are all a credit to him.

I searched for a company that could supply me an American Washing Machine (Whirlpool LSQ8033) and deliver in sensible timescales. Well these guys did not let me down, I ordered on a Monday and the machine was delivered first thing on Thursday morning. I even requested that they remove the old machine and for a small charge they duly obliged. I was desperate for the machine as my last one had given up the ghost, not only were they very helpful on the phone, but the price was superb, over £60 cheaper than Currys! The whole experience from placing the order to the delivery and removal was great and I highly recommend this company! Try for yourself, I'm sure you wont be disappointed.