Appliance City - Information

The LOWEST PRICES on top brands! Ask about our superb package deals. Excellent advice and customer service. Five year warranty on many products.

NameAppliance City
Rating & reviews Retailer Rating: 4.9 / 5 3 reviews
Retailer Web PageGo to store Go to store
Head Office AddressUnit 2, Bunny Trading Estate, Gotham Lane, Bunny, Nottingham NG11 6QJ
Telephone0808 1444357
Fax0115 945 6001
Telephone Order0808 1444357
Number of StoresOne
Refund Policy7 days (see terms & conditions on website)
Payment OptionsVisa, Mastercard, Maestro, Solo
Delivery5 – 7 Working days
Return Policy7 days (see terms & conditions on website)
GuaranteeUp to five years on certain products
Member CardN/A
Pay by InstallmentN/A
MembershipN/A
Cost of Delivery£20
Low Price GuaranteeWe specialise in package deals & aim to beat any price

Customer Reviews

Overall purchase experience
4.9 / 5
4.9 / 5
Based on  3 reviews

Average Ratings

Quality of retailer website
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Standard of service - items in stock
4.7 / 5
4.7 / 5

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Joe Blackham submitted 08/09/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

Outstanding company - I am not given to writing good reviews unless they are really great! I hope this company can maintain their level of service and if they do I will continue to buy from them. Ordering was easy, spoke to someone on the phone as I could not take delivery before I went on holiday so they took a small deposit, on my return their delivery company phoned to arrange the delivery. They gave me a half day time scale when it would be delivered and also offered to phone 1 hour before delivery which meant I could stay at the office until they were ready to deliver. I had a large fridge delivered, they unpacked the fridge and put it in place as well. I cannot thank them enough for making this SO easy. Try getting Comet to do this!

Do you recommend this retailer?
Yes
Review by Gwen submitted 05/09/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
4.0 / 5
4.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

I just had to drop you a few lines, to thank you for your brilliant customer service, with emails and so many phone calls, I was kept up to date throughout. You really put other companies to shame and they should all follow your example! We are extremely pleased with the fridge freezer that was delivered this morning and it was such a shame that the one that was delivered last week, was not acceptable because of the scratches- but this was not through any fault of yours. Please pass on our gratitude to Geoff and his delivery team (last week and this), they are all a credit to him.

Do you recommend this retailer?
Yes
Review by Alan Clark submitted 25/04/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

I searched for a company that could supply me an American Washing Machine (Whirlpool LSQ8033) and deliver in sensible timescales. Well these guys did not let me down, I ordered on a Monday and the machine was delivered first thing on Thursday morning. I even requested that they remove the old machine and for a small charge they duly obliged. I was desperate for the machine as my last one had given up the ghost, not only were they very helpful on the phone, but the price was superb, over £60 cheaper than Currys! The whole experience from placing the order to the delivery and removal was great and I highly recommend this company! Try for yourself, I'm sure you wont be disappointed.

Do you recommend this retailer?
Yes
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