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PC World Business - Reviews

   
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Customer Satisfaction Evaluation

Store ratings
AspectRating  
Overall purchase experience4.3 / 54.3 / 543 reviews
 
Customer certified
 
5 / 5  Excellent
4 / 5  Good
3 / 5  Average
2 / 5  Below average
1 / 5  Poor
The Customer Satisfaction Evaluation monitors retailers on a continuous basis. Customers are asked about their satisfaction regarding different aspects of their overall experience at the time of purchase and satisfaction after the delivery of the products.

Please note that the average rate is based on the last six months and the number of reviews from when the survey went live.

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant.

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Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

  Review by Pricerunner Customer Satisfaction Evaluation, submitted 04/06/08.
Overall rating4 / 5
CommentsWhat can you say it was straight forward, they had the product I wanted, in the quantity that I wanted and it was delivered at 07:40 the following day.
However, I cannot comment on their customer services as I had no need for this.

  Review by Pricerunner Customer Satisfaction Evaluation, submitted 29/05/08.
Overall rating5 / 5
CommentsVery pleased with order time under 24hrs from order to home delivery.

  Review by Pricerunner Customer Satisfaction Evaluation, submitted 26/05/08.
Overall rating4 / 5
CommentsGOOD NOT SENT ON TIME, PAID FOR NEXT DAY DELIVERY WAS NOT INFORMED BY >>PC WORLD BY TELEPHONE OR EMAIL OF THIS,WAITED IN ALL DAY AND I HAD TO TELEPHONE YOU TO BE TOLD NO DELIVERY THAT DAY. DOES NOBODY AT YOUR COMPANY CARE ABOUT THE CUSTOMER OR IS IT JUST PAY YOUR MONEY AND GO AWAY.>>>MR. E. ELLIOTT

  Review by Pricerunner Customer Satisfaction Evaluation, submitted 22/05/08.
Overall rating2 / 5
CommentsIt hasn't arrived yet. they are saying that they've not dispatched it either, and I ordered over a week ago.

  Review by Pricerunner Customer Satisfaction Evaluation, submitted 24/03/08.
Overall rating4 / 5
CommentsProduct was delivered within 3 days of order placement. It has been working fine as expected of Canon MP610, photo prints are great, however it depends a lot on the photo paper used. Printing speed is good. overall a good printer, canon has come up with. You can also use it as a wireless printer if you have a wireless USB device.

  Review by Pricerunner Customer Satisfaction Evaluation, submitted 17/03/08.
Overall rating5 / 5
CommentsMy buying experience was pretty near perfect. The only problem being with a reqest to deliver to a name and address other than my own. The web site was unable to process a request for delivery to another name. The delivery time exceeded expectations.