TribalUK.com - Information

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NameTribalUK.com
Rating & reviews Retailer Rating: 5.0 / 5 6 reviews
Retailer Web PageGo to store Go to store
Head Office AddressTribal UK Ltd, Unit 47 White Lodge Business Park, Norwich, Norfolk NR4 6DG
Telephone0871 222 0230
Fax07092 026535
Payment OptionsVisa, Mastercard and major debit cards using secure server. American Express cards not accepted.
DeliveryGoods normally delivered within 10 working days subject to availability
GuaranteeManufacturers standard guarantee extended warranties available to purchase online
Member CardNo
Pay by InstallmentBuy Now Pay Later on all orders over £190, no deposit
MembershipNo
Cost of DeliveryFree (Installation available on selected items for an extra charge)
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Customer Reviews

Overall purchase experience
5.0 / 5
5.0 / 5
Based on  6 reviews

Average Ratings

Quality of retailer website
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Standard of service - items in stock
4.8 / 5
4.8 / 5
See all aspects which upon the grade is set See less aspects which upon the grade is set

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Valerie Osborne submitted 16/09/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

Excellent all round service, in possession of item in less than 24 hours

Do you recommend this retailer?
Yes
Review by bigstu submitted 11/09/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
4.0 / 5
4.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

The website did let me put my order in even thou they never had stock ...BUT they sent me regular emails + there is a call centre! would and will use them again.

Do you recommend this retailer?
Yes
Review by Mike Paget submitted 26/08/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

Excellent service in all respects. A telephone query prior to placing order met with a courteous, friendly response and accurate information. Following Tribal Sales' instructions, delay of delivery until I returned from holiday was arranged with one email. I was kept well informed regarding delay arrangements and delivery, and my order arrived as promised and in good order. I will have no hesitation in purchasing from Tribal in the future.

Do you recommend this retailer?
Yes
Review by Mrs M.C.Leese submitted 15/08/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

HAd a small fault with an item I bought from them. Having tried unsuccessfully to contact the manufacturer, I tried them as I had bought the product from them. They couldn't do anything in my case but still gave contact numbers and very helpful suggestions to resolve the problem. A real Customer Service!

Do you recommend this retailer?
Yes
Review by DG submitted 06/08/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

My new Hotpoint washer received within 7 days of ordering. Regular email updates, and very competitive prices.

Do you recommend this retailer?
Yes
Review by S Donovan submitted 07/05/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

Really efficient company, plenty of emails to let you know the progress of your order and very fast delivery, would recommend very highly

Do you recommend this retailer?
Yes
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