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Customer Satisfaction Evaluation

Store ratings
AspectRating  
Overall purchase experience4.7 / 54.7 / 53033 reviews
 
Customer certified
 
5 / 5  Excellent
4 / 5  Good
3 / 5  Average
2 / 5  Below average
1 / 5  Poor
The Customer Satisfaction Evaluation monitors retailers on a continuous basis. Customers are asked about their satisfaction regarding different aspects of their overall experience at the time of purchase and satisfaction after the delivery of the products.

Please note that the average rate is based on the last six months and the number of reviews from when the survey went live.

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant.

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Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

  Review by Pricerunner Customer Satisfaction Evaluation, submitted 15/03/08.
Overall rating5 / 5
Commentsfantastic. No fuss, price was £50 cheaper than in a store, delivered exactly when they said they woiuld and text me a day before. very impressed.

  Review by Pricerunner Customer Satisfaction Evaluation, submitted 15/03/08.
Overall rating5 / 5
CommentsGreat shopping experience from start to finish. Would happily recommend to anyone.
Everything from the ease of ordering and value to the delivery service was great. It makes such a change these days to have service and value above your
expectations.

  Review by Pricerunner Customer Satisfaction Evaluation, submitted 14/03/08.
Overall rating2 / 5
CommentsPartner was really looking forward to receiving the new washing machine it arrived with cosmetic damage and still waiting for contact from hotpoint reguarding replacement have three children and still without washing machine

  Review by Pricerunner Customer Satisfaction Evaluation, submitted 13/03/08.
Overall rating5 / 5
CommentsI ordered the product after researching it on the web and finding a saving of over £100 with 365, and was told it would be delivered on a particular day and that I would receive a text the day before stating the time of delivery. They were as good as their word and I received a text stating that I would receive my product between 7-10 am and it arrived at 8am an the day as promised, and in perfect condition. I will definitely use 365 electrical again and would recommend them to friends.

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