Digital Direct - Information

All the top brand names, at some of the best prices available. DD offer expert advice, tempting finance options and 100% secure shopping.
 This retailer is ISIS accredited, click to read more about ISIS  This retailer is IDIS accredited, click to read more about IDIS
NameDigital Direct
Rating & reviews Retailer Rating: 4.5 / 5 904 reviews
Retailer Web PageGo to store Go to store
Head Office AddressDigital Direct (GB) Ltd, 19 Mather Street, Kearsley, Bolton, BL4 8AT
Telephone0870 428 0486
Fax01204 439 026
Telephone Order0870 428 0486
Number of StoresInternet & Mailorder Only From Digital Direct!
Refund PolicyAs per the terms & conditions on the website
Payment OptionsCredit Card, Debit Card, Cheque, Finance
DeliveryDepending on Size & Weight Of Product Between 3-10days.
Return PolicyAs per the terms & conditions on the website
GuaranteeManufacturers & Domestic & General Extended Upto 5 Years
Member CardNone
Pay by InstallmentWe offer Interest Free Options
Cost of DeliveryCheck website depends on postcode and product you are purchasing.
Low Price GuaranteeNo

Customer Satisfaction Evaluation

Overall purchase experience
4.5 / 5
4.5 / 5
Based on  904 reviews
Likelihood to buy again
4.5 / 5
4.5 / 5

Evaluation of Purchase

Ease of placing the order
4.7 / 5
4.7 / 5
Product selection and availability
4.5 / 5
4.5 / 5
Product information
4.5 / 5
4.5 / 5
Price
4.7 / 5
4.7 / 5
Website performance
4.7 / 5
4.7 / 5
Payment options
4.6 / 5
4.6 / 5
Delivery options
3.9 / 5
3.9 / 5
Delivery & handling charges
3.7 / 5
3.7 / 5
Customer support
4.1 / 5
4.1 / 5

Evaluation of Delivery

Availability of product you wanted
4.5 / 5
4.5 / 5
Order tracking / status information
4.2 / 5
4.2 / 5
On-time delivery
4.3 / 5
4.3 / 5
Product met expectations
4.7 / 5
4.7 / 5
Customer support
4.5 / 5
4.5 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Pricerunner Customer Satisfaction Evaluation submitted 27/11/08 Report Review
Comments

Hassle free first class from beginning to end!

Review by Pricerunner Customer Satisfaction Evaluation submitted 24/11/08 Report Review
Comments

My daughter recommended me to Digital Direct having had satifactory service and a good price. I also was not disappointed. I will be looking to replace another television and DVD recorder soon so I know where I will look for he best model at the best price. I have also recommended you to my other daughter.

Review by Pricerunner Customer Satisfaction Evaluation submitted 24/11/08 Report Review
Comments

Good products at a great price. I have already recommended the site to two of my friends.

Review by Pricerunner Customer Satisfaction Evaluation submitted 23/11/08 Report Review
Comments

Really impressed with the speed of delivery and the opportunity to speak to an installation engineer, but I consider myself technically competent so didn't chat for too long, just a brief overview.
As to the product itself (Toshiba 32in HDTV, as recommended on The Gadget Show), it is really very nice, have not got the room for a "large" TV so this one is just great, the picture is beautiful and controls are simple enough, also the sound is quite loud although we do have a surround sound system, but sometimes leave that off because the volume from the TV alone is sufficient.

Review by Pricerunner Customer Satisfaction Evaluation submitted 21/11/08 Report Review
Comments

very pleased with prompt delivery, havent opened it yet as on nights, well done so far

Review by Pricerunner Customer Satisfaction Evaluation submitted 17/11/08 Report Review
Comments

I placed order as stated as "In stock" and required quickly for a present. Email next day to say not in stock and call customer services to confirm if still want order. Rang & a very helpful chap said delivery would be 3-4 weeks! Rang back to offer me an alternative product which could deliver quickly but not suitable for my needs. Customer services was excellent, but why does website say "in stock" - checked over next couple of days and still stated that the item I ordered was still in stock. Great site & prices if you don't need the items urgently, but can't trust that you will get the item in time if needed quickly.I would prefer to see a true estimate of the delivery time.

Review by Pricerunner Customer Satisfaction Evaluation submitted 15/11/08 Report Review
Comments

I have found digitaldirect to be an excellent supplier of electronic goods,and i am very pleased with all aspects of notification and delivery. regards D J PRICE.

Review by Pricerunner Customer Satisfaction Evaluation submitted 02/11/08 Report Review
Comments

The product was out of stock and not likely to be in stock for a while. An alternative product was offered but declined. The order was easy to cancel.

Review by Pricerunner Customer Satisfaction Evaluation submitted 30/10/08 Report Review
Comments


First time I have used Digital Direct very pleased with the product I purchased the delivery was first rate what more can I say

Review by Pricerunner Customer Satisfaction Evaluation submitted 27/10/08 Report Review
Comments

I haven't used the Recorder yet, but the delivery and ease of use with DD SITE WAS EXCELLENT. At this point of time i would recommend DD.

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