Comet - Information

Collect From Store and Next Day Delivery available on most products at comet.co.uk. Comet, we live electricals.
 This retailer is ISIS accredited, click to read more about ISIS  This retailer is IDIS accredited, click to read more about IDIS
NameComet
Rating & reviews Retailer Rating: 4.3 / 5 539 reviews
Retailer Web PageGo to store Go to store
Head Office AddressGeorge House, George Street, Hull HU1 3AU
Telephone08705 425 425
Fax01482 592 248
Telephone Order08705 425 425
Number of StoresOver 250
Refund Policy28 Days
Payment OptionsCredit card, Debit card, American Express
Delivery2-5 days (live delivery checker available)
Guarantee1 Year
Member CardYes
Pay by InstallmentYes
MembershipNo
Cost of DeliveryFREE on selected products or from £5.95
Low Price GuaranteeLow prices guaranteed - thousands of prices checked daily

Customer Satisfaction Evaluation

Overall purchase experience
4.3 / 5
4.3 / 5
Based on  539 reviews
Likelihood to buy again
4.3 / 5
4.3 / 5

Evaluation of Purchase

Ease of placing the order
4.2 / 5
4.2 / 5
Product selection and availability
4.3 / 5
4.3 / 5
Product information
4.4 / 5
4.4 / 5
Price
4.3 / 5
4.3 / 5
Website performance
4.0 / 5
4.0 / 5
Payment options
4.2 / 5
4.2 / 5
Delivery options
3.9 / 5
3.9 / 5
Delivery & handling charges
3.6 / 5
3.6 / 5
Customer support
3.6 / 5
3.6 / 5

Evaluation of Delivery

Availability of product you wanted
4.3 / 5
4.3 / 5
Order tracking / status information
4.2 / 5
4.2 / 5
On-time delivery
4.4 / 5
4.4 / 5
Product met expectations
4.6 / 5
4.6 / 5
Customer support
4.2 / 5
4.2 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Pricerunner Customer Satisfaction Evaluation submitted 21/04/09 Report Review
Overall rating
4.0 / 5
4.0 / 5
Comments

I booked a delivery between 8am and 12am on Sunday, 19 April. The delivery arrived at 7:30am! This is not acceptable!

Review by Pricerunner Customer Satisfaction Evaluation submitted 20/04/09 Report Review
Overall rating
4.0 / 5
4.0 / 5
Comments

I purchased the washing machine online, and as it was a collect in store product, majority of the questions asked where not applicable in the survey, I suggest you add "not applicable" to your survey to ensure more accurate results.

Review by Pricerunner Customer Satisfaction Evaluation submitted 16/04/09 Report Review
Overall rating
1.0 / 5
1.0 / 5
Comments

website said item in stock but told delivery would take up to 28 days. Who can wait that long to wash their clothes?

Review by Pricerunner Customer Satisfaction Evaluation submitted 09/04/09 Report Review
Overall rating
4.0 / 5
4.0 / 5
Comments

I USED YOUR SYSTEM TO ASK QUESTIONS BY E-MAIL TO SEE WHICH CAMERA WAS BEST FOR ME. WE CAME UP WITH CANON. I BOUGHT IT AND IT WOULD NOT DOWNLOAD PICS ONTO MY COMPUTER. I E-MAILED CANON AND THE REPLY I GOT WAS LIKE GOOBLDYGOOK TO ME, AS I ASKED THEM TO EXPLAIN IN EASY STEPS, I FINALLY RETURNED THE CAMERA AND WILL STICK WITH MY OLD KODAK. ALL IN ALL A WASTE OF MY AND YOUR TIME. (PROBLEM WAS WITH CANON NOT COMET) W. SMITH.

Review by Pricerunner Customer Satisfaction Evaluation submitted 03/04/09 Report Review
Overall rating
5.0 / 5
5.0 / 5
Comments

Comet had the lowest price for what I wanted, therefore it was the obvious choice, the fact that I could collect it at the local Comet store was a bonus. However, the process was so simple and easy to use, that, given the right price I will certainly shop there again.

Review by Pricerunner Customer Satisfaction Evaluation submitted 22/02/09 Report Review
Overall rating
5.0 / 5
5.0 / 5
Comments

web site easy to use,availability of delivery times was ok , the actual delivery was excellent, drivers phoned up 10 minutes before arriving very pleasant & helpful, what more need i say - i would reccomend to anyone give it a try .

Review by Pricerunner Customer Satisfaction Evaluation submitted 17/02/09 Report Review
Overall rating
4.0 / 5
4.0 / 5
Comments

Order delivery could easily be improved through provision of better tracking information. When van is loaded and delivery schedule prepared, a general indication of delivery time slot could be presented without much effort.

Review by Pricerunner Customer Satisfaction Evaluation submitted 12/02/09 Report Review
Overall rating
4.0 / 5
4.0 / 5
Comments

It was quick and easy to use and the goods were given a good description and the price clearly displayed. Like the extra services offered like taking the old machine, very useful.

Review by Pricerunner Customer Satisfaction Evaluation submitted 05/02/09 Report Review
Overall rating
5.0 / 5
5.0 / 5
Comments

Arrived on time. good price.

Review by Pricerunner Customer Satisfaction Evaluation submitted 02/02/09 Report Review
Overall rating
4.0 / 5
4.0 / 5
Comments

Website was a bit of a mission, but got there in the end

Pages: 1 2 3    

Total number of pages: 3

All Comet products