Comet - Information

The latest ranges and great LOW prices with fast, reliable delivery direct to your door all from a name you can trust. Comet - We Live Electricals
 This retailer is ISIS accredited, click to read more about ISIS  This retailer is IDIS accredited, click to read more about IDIS
NameComet
Rating & reviews Retailer Rating: 4.6 / 5 468 reviews
Retailer Web PageGo to store Go to store
Head Office AddressGeorge House, George Street, Hull HU1 3AU
Telephone08705 425 425
Fax01482 592 248
Telephone Order08705 425 425
Number of StoresOver 250
Refund Policy28 Days
Payment OptionsCredit card, Debit card, American Express
Delivery2-5 days (live delivery checker available)
Guarantee1 Year
Member CardYes
Pay by InstallmentYes
MembershipNo
Cost of DeliveryFREE on selected products or from £5.95
Low Price GuaranteeLow prices guaranteed - thousands of prices checked daily

Customer Satisfaction Evaluation

Overall purchase experience
4.6 / 5
4.6 / 5
Based on  468 reviews
Likelihood to buy again
4.5 / 5
4.5 / 5

Evaluation of Purchase

Ease of placing the order
4.6 / 5
4.6 / 5
Product selection and availability
4.5 / 5
4.5 / 5
Product information
4.2 / 5
4.2 / 5
Price
4.4 / 5
4.4 / 5
Website performance
4.4 / 5
4.4 / 5
Payment options
4.5 / 5
4.5 / 5
Delivery options
4.4 / 5
4.4 / 5
Delivery & handling charges
3.9 / 5
3.9 / 5
Customer support
3.9 / 5
3.9 / 5

Evaluation of Delivery

Availability of product you wanted
4.6 / 5
4.6 / 5
Order tracking / status information
4.5 / 5
4.5 / 5
On-time delivery
4.5 / 5
4.5 / 5
Product met expectations
4.6 / 5
4.6 / 5
Customer support
4.3 / 5
4.3 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Pricerunner Customer Satisfaction Evaluation submitted 30/11/08 Report Review
Comments

Delivered on time. Delivery person was polite and efficient.

Review by Pricerunner Customer Satisfaction Evaluation submitted 27/11/08 Report Review
Comments

Ideal purchase, almost as cheap as other on-line retailers but with benefit of buying and collecting the same day from my local store. No hidden charges, no delivery costs and nothing to pay until colected.

Happy to recommend (and have done already) and I will check Comet prices for any goods I am going to buy in the future for this service.

Review by Pricerunner Customer Satisfaction Evaluation submitted 17/11/08 Report Review
Comments

Finding full details of product on site could be easer, size etc being very important in my case.
finding info regarding disposal of old appliance was difficult to find, I had to phone which was also not easy as the reason for my call did not fit your menus.
Stating that delivery would be between 8am & 6pm is not great but understandable, however a closer time should be possible when the curtocy call is made the previous day, as delivery shedule would be known by then.
However the lorry driver was able to narrow it down to 2hrs the morning of the delivery.
The delivery guys were extreemly curtious freindly & efficent, they could not be faulted.

Review by Pricerunner Customer Satisfaction Evaluation submitted 10/11/08 Report Review
Comments

Excellent transaction from start to finish. Delivery driver arrived at 9.00 ~ on his own ~ very polite and efficient.
We will definitely use Comet's again as mother in law needs a new tv and I have never known such a smooth transaction. 10/10 *****

Review by Pricerunner Customer Satisfaction Evaluation submitted 09/11/08 Report Review
Comments

It was very enjoyable, and cheaper by £20 elsewhere!

Review by Pricerunner Customer Satisfaction Evaluation submitted 28/10/08 Report Review
Comments

Very simple and easy, but I paid for a delivery window of 08.00 - 12.00 and it arrived at 12.50.

Review by Pricerunner Customer Satisfaction Evaluation submitted 05/10/08 Report Review
Comments

Went to shop, no salespeople about. Did online whole lot better.

Review by Pricerunner Customer Satisfaction Evaluation submitted 29/09/08 Report Review
Comments

Delivery man was great - please give him a pay rise!!

Review by Pricerunner Customer Satisfaction Evaluation submitted 22/09/08 Report Review
Comments

I ordered the item as a collect from store so I haven't commented on order tracking etc and customer support. But the item was in stock and was available to collect within an hour. The staff at the store were really helpful when I went to collect.

Review by Pricerunner Customer Satisfaction Evaluation submitted 20/09/08 Report Review
Comments

This transaction was made all the easier by the help and cooperation of the local shop by having a product to view and compare products.

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