Currys - Information

Dishwasher delivered on time & fitted by currys but did not work. Rang them (know how team) and they were to call me back which they didn't. Over 2 days later I was told they couldn't replace dishwasher & was offered a refund or different dishwasher. Alternative I chose was more expensive & they would not allow me to pay the extra (!!!). I am now waiting for them 2 pick up the dishwasher & then another 5 working days for a refund. No response to my email complaint. The swervice is shocking-obviously system driven rather than customer service. By the time refund comes through I will be without dishwasher for over 2 weeks. I will never use Currys again.

The worst delivery in this world I think. I d`t now if they have a contract with a delivery company or it`s the same company but they are in two different worlds and conection between them it`s lost somewhere in another constelation. I`m to tired to write all the story but just I canceled my order and onest I d`t think I will buy another items from CURRYS. :(

I bought & paid for a tv. stand & sound system at currys Blackpool nearly seven weeks ago. They failed to deliver on the agreed dates & never even told me that I was waiting around at home for nothing? How rude & pathetic is that? They have cost me two wasted days so far. and seven weeks later. I have STILL not received anything? I'm sick & tired of phoning them & getting no help! The know how team don't "know how" and I have never known a retailer that has made me wait nearly TWO MONTHS before? They even persuaded me to insure the equipment by direct debit. so I was effectively insuring equipment that is not in my possession? How can they make me pay a premium rate to repeatedly and unsuccessfully follow-up my failed order delivery by telephone? THEY ARE BENCHMARK FAILURES IN SERVICES & MARKETING!!!!

No

i searched for a product on the net that i wanted to buy and currys advertised it for £79.99 on the google adwords yet when i went to place the order on the site it mysteriously was priced at £99.99! what a con. I tried the same for their PC world site as they also advertised it at £79.99 yet guess what it was also priced at £99.99.
Can they not get business honestly?

No

I recently purchased a Samsung UE46d8000 television from a Currys Digital store in Cardiff. The staff were helpful and the salesman on the TV section really knows his products. Their know how staff came and installed my unit within a few days which did cost but was ultimately worth it. Best of all this is one of the few Currys stores in the whole of the UK that offers a 5 year guarantee. although only on certain priced products. I declined this because I prefer the higher level of standard that the Know How paid warranty works. Thoroughly recommend this store over the bigger Currys stores if your looking for non kitchen appliances. Fantastic

Yes