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Buyers & Sellers - Information

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Over 50 years experience selling kitchen appliances, Buyers and Sellers offer Top Quality Brands at low prices and FREE delivery Nationwide.

Name
		Buyers & Sellers

			Rating & reviews  
			
					2 reviews
				
			Retailer Web Page
			
				Go to store 
				
				Payment Options
				Visa, Mastercard, and major debit cards using secure server or by cheque.
			
				Delivery
				FREE DELIVERY TO UK MAINLAND. 14 working days or other wise stated on product information 
			
				Cost of Delivery
				FREE DELIVERY TO MAINLAND UK
			
				Head Office Address
				Unit 8 Royalty Studios, 105-109 Lancaster Road London, W11 1QF
			
				Telephone
				08703002578
			
				Telephone Order
				08703002578
			
				Guarantee
				Manufacturers Guarantee
			
				Low Price Guarantee
				If you have a better price then our price quoted please email sales@buyersandsellersonline.co.uk

Write your own review

Customer Reviews

Overall Rating

3.6 / 5

Based on 2 reviews

						Average Ratings
					
Quality of retailer website
							
							4.0 / 5
						
Standard of service - ordering
							
							3.0 / 5
						
Standard of service - items in stock
							
							3.5 / 5
						
Quality of sales service and warranty
							
							4.0 / 5

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Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

				Review by Mr C Roche
				
					submitted 05/06/09					
						
Standard of service - ordering

							5.0 / 5
						
Quality of retailer website

							5.0 / 5
						
Standard of service - items in stock

							5.0 / 5
						
Quality of sales service and warranty

							5.0 / 5
						
Summary
WELL DONE BUYERS & SELLERS.

Everything about these people is top class. Clear, and user friendly website, sales people who know their products and answer the phone when you ring and great prices (which always helps).The whole process was simple and straight forward and everything they promised happend. This is so rare these days I felt compelled to write the review. I ordered on Thursday and received delivery the next Wednesday from two well presented and helpful delivery men who even took the rubbish away for me. I will definately use this company again and strongly recommend everyone else does.
Do you recommend this retailer?
YES

				Review by grace@gracejohn.karoo.co.uk
				
					submitted 15/05/09					
						
Standard of service - ordering

							1.0 / 5
						
Quality of retailer website

							3.0 / 5
						
Standard of service - items in stock

							2.0 / 5
						
Quality of sales service and warranty

							3.0 / 5
						
Summary
Miele Microwave took over a month to come after ordering,arrived damaged;courier company inflexible,only able to come to the city centre I live in twice a week,would not specify morning or afternoon.We await further news for the damaged one to be collected and replaced.I haven't bought this type of thing on-line before,I would have gone locally had I realised how inconvenient it would turn out to be.I will await developments with the replacement and submit a further review then!
Do you recommend this retailer?
NO
Buyers & Sellers comments

	            	We were very sorry to learn of the problems Dr Gibson had experience when we were informed on the 14th may that the microwave had arrived damaged. At this point a new order was raised with Miele. Dr Gibson was then contacted on 19th May to arrange delivery of this replacement and arrangements have been made for Wednesday 27th May. We all expect this delivery to be successful and for no damage to be found on the new microwave.

Dr Gibson's original order was placed with us on 15th April.
According to our records Dr Gibson was contacted on 23rd April to arrange delivery. The logistics specialists we use go to this postcode twice a week, a Monday and Friday. An all day delivery is booked and then 48 hours prior to delivery, a timed slot can be advised, Monday 11th May was the first of these days that could be arranged which was suitable for Dr Gibson.
Unfortunately I don't think the Monday bank holiday that fell the week before would have helped with delivery availability and for this we must apologize.

Without customer feedback we cannot hope to improve our service.
We would like to thank Dr Gibson for the feedback she has given us and apologize for her experience with Buyers & Sellers.