Blue Unplugged - Information

Name Blue Unplugged
Rating & reviews Retailer Rating: 1.25 / 5 1 reviews
Retailer Web Page Go to store Go to store
Membership n/a
Payment Options credit/debit card, cheque, bank transfer & postal order
Member Card n/a
Pay by Installment n/a
Refund Policy within 30 days of purchase
Return Policy You have the right to cancel the contract at any time up to the end of 7 working days after you receive the goods
Delivery 1-3 working days or next day.
Cost of Delivery £1.95
Head Office Address Blueunplugged.com, Diamond House, 41 Stephenson Way, Formby, Merseyside, L37 8EG
Telephone 0870 242 0257
Fax n/a
Telephone Order n/a
Number of Stores n/a
Guarantee All goods supplied are warranted free from defects for 12 months from the date of supply (unless otherwise stated). This warranty does not affect your statutory rights as a consumer.

Customer Reviews

Overall Rating
1.3 / 5
1.3 / 5
Based on 1 review

Average Ratings

Quality of retailer website
2.0 / 5
2.0 / 5
Standard of service - ordering
1.0 / 5
1.0 / 5
Standard of service - items in stock
1.0 / 5
1.0 / 5
Quality of sales service and warranty
1.0 / 5
1.0 / 5

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by frank submitted 27/05/09 Report Review
Standard of service - ordering
1.0 / 5
1.0 / 5
Quality of retailer website
2.0 / 5
2.0 / 5
Standard of service - items in stock
1.0 / 5
1.0 / 5
Quality of sales service and warranty
1.0 / 5
1.0 / 5
Summary

I am extremely dissatisfied with this retailer. I was unsure about the items described on their internet website but unfortunately went ahead with the purchase. One of the items I received was faulty and I immediately returned it to them as best as I could, but of course the packaging was opened etc. Their response is that the items were returned unsaleable - well of course, in my view it shouldn't have been sold in the first place as it was unfir for purpose. They refuse to refund me for the item and I am now out of pocket. I would never purchase from them again

Do you recommend this retailer?

NO