Shedstore - Information
NameShedstore
Retailer Web PageGo to store 
Head Office AddressUnit 1, Atalanta House, Benson, Wallingford, Oxon. OX10 6PL
Telephone 01491 833343
Fax01491 833353
Telephone Order0845 130 0405
Refund PolicyFull refund for standard products cancelled pre-delivery. Delivered products refunded within 30 days less collection charge if due. Bespoke Timber products, i.e; made to customers layout, are non-refundable
Payment OptionsVisa, MasterCard, Maestro, Visa Debit, Cheque, BACS
DeliveryPeriod? – Varies by product from 7 to 20 working days generally. Listed upon each individual product page.
Return PolicyUp to 7 days after day of delivery. Collection charges at cost (advised by manufacturers).
Guarantee12 Months, longer upon some metal products (see product pages)
Cost of Delivery Free UK Mainland
Low Price GuaranteeYes, own Pricewatch service
Customer Reviews
Overall purchase experience
2.0 / 5
Based on
1 review
Average Ratings
Standard of service - ordering
1.0 / 5
Quality of retailer website
3.0 / 5
Standard of service - items in stock
3.0 / 5
Quality of sales service and warranty
1.0 / 5
Reviews older than 6 months are automatically removed to reflect the retailer's current standards.
submitted
27/01/09
Quality of retailer website
3.0 / 5
Standard of service - items in stock
3.0 / 5
Quality of sales service and warranty
1.0 / 5
Standard of service - ordering
1.0 / 5
Summary
Ordered goods did not arrive. After I complained, one item refunded after 5 weeks, the other item has been referred to my credit card company as has not been delivered.
Communication from customer service is very poor - cannot contact them by phone as they never answer it. Emails answered very occasionally.
Good quality items for sale at very low prices but I would recommend that you go direct to the manufacturers' own websites to buy them, it's worth paying the extra £10 or so.
Do you recommend this retailer?
No
Pages:
1
Total number of pages: 1
