Electrical Discount UK - Information

Trading for over 50 years, and 9 years on line. We offer great prices and a great service to match, with many special offers and various Credit options
 This retailer is ISIS accredited, click to read more about ISIS  This retailer is IDIS accredited, click to read more about IDIS
NameElectrical Discount UK
Rating & reviews Retailer Rating: 4.4 / 5 195 reviews
Retailer Web PageGo to store Go to store
Head Office Address81, Northgate, Blackburn, Lancashire BB2 1AA.
Telephone0870 333 3980
Fax01282 818451
Telephone Order0870 333 3980
Refund PolicyAs per Which? Webtrader Policy - Full details available
Payment OptionsCredit or Debit card, Cheque ( by post) Finance Available
DeliverySmaller items within 48 hours, Larger Goods dependent on Post Code
Return PolicyIf the product is faulty when delivered you will get a new one or a full refund.
GuaranteeManufacturers standard cover plus promotional Offers
Member CardNo
Pay by InstallmentOn-Line Finance Available on purchases over £200
Cost of DeliveryFree of charge standard delivery
Low Price GuaranteeNo

Customer Satisfaction Evaluation

Overall purchase experience
4.4 / 5
4.4 / 5
Based on  195 reviews
Likelihood to buy again
4.4 / 5
4.4 / 5

Evaluation of Purchase

Ease of placing the order
4.8 / 5
4.8 / 5
Product selection and availability
4.5 / 5
4.5 / 5
Product information
4.4 / 5
4.4 / 5
Price
4.7 / 5
4.7 / 5
Website performance
4.6 / 5
4.6 / 5
Payment options
4.7 / 5
4.7 / 5
Delivery options
4.5 / 5
4.5 / 5
Delivery & handling charges
4.8 / 5
4.8 / 5
Customer support
4.6 / 5
4.6 / 5

Evaluation of Delivery

Availability of product you wanted
4.5 / 5
4.5 / 5
Order tracking / status information
4.1 / 5
4.1 / 5
On-time delivery
4.4 / 5
4.4 / 5
Product met expectations
4.6 / 5
4.6 / 5
Customer support
4.1 / 5
4.1 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Pricerunner Customer Satisfaction Evaluation submitted 23/06/09 Report Review
Overall rating
4.0 / 5
4.0 / 5
Comments

Efficient ordering, confirmation and delivery at a competitive price.

Review by Pricerunner Customer Satisfaction Evaluation submitted 22/06/09 Report Review
Overall rating
5.0 / 5
5.0 / 5
Comments

Ordered Tuesday, arrived Thursday with no problems. Spot on.

Review by Pricerunner Customer Satisfaction Evaluation submitted 21/06/09 Report Review
Overall rating
5.0 / 5
5.0 / 5
Comments

The overall experience was good except for information on delivery, had I not contacted Electrical Discount UK for a delivery day, I would not have known until the day before, which gives very little time to make arrangements.

Review by Pricerunner Customer Satisfaction Evaluation submitted 15/06/09 Report Review
Overall rating
2.0 / 5
2.0 / 5
Comments

Not satisfactory. the site indicated item in stock. Two days after placing order i had a phone call saying item not in stock and delivery about two weeks.I cancelled the order by phone.

Review by Pricerunner Customer Satisfaction Evaluation submitted 13/05/09 Report Review
Overall rating
5.0 / 5
5.0 / 5
Comments

found prices the best on-line delivery was 5star would recomend them and use them again

Review by Pricerunner Customer Satisfaction Evaluation submitted 13/05/09 Report Review
Overall rating
5.0 / 5
5.0 / 5
Comments

Electrical Discount UK were the cheapest price on the Which On-line website for the item that we purchased. Added to that the speed and reliability of the delivery service given makes them in my view a really good place to buy electrical goods. I would certainly use them again in the future.

Review by Pricerunner Customer Satisfaction Evaluation submitted 05/05/09 Report Review
Overall rating
5.0 / 5
5.0 / 5
Comments

Delivery arrangements were excellent. Very knowledgeable and helpful on the the telephone

Review by Pricerunner Customer Satisfaction Evaluation submitted 05/05/09 Report Review
Overall rating
5.0 / 5
5.0 / 5
Comments

From the time of ordering to the item being delivered was exactly what was
promised and I was highly satisfied.

Review by Pricerunner Customer Satisfaction Evaluation submitted 30/04/09 Report Review
Overall rating
5.0 / 5
5.0 / 5
Comments

I was very satisfied with every aspect of doing buisness with Electrical Discount from finding exactly the product I was looking for through a good price and almost instant response and being kept informed of delivery from the midlands to the south coast in two days of order.. Well done. you deserve to succeed!

Review by Pricerunner Customer Satisfaction Evaluation submitted 29/04/09 Report Review
Overall rating
5.0 / 5
5.0 / 5
Comments

Found the website easy to use and being given a delivery slot was most helpful.

Would definitely have no worries about using this firm again.

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