Electrical Discount UK - Information

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Trading for over 50 years and over 10 Years on line! We offer all the Major brands at fantastic prices, with a great service to match.With our 50,000 sq ft warehouse we are nearly always IN stock
This retailer is ISIS accredited, click to read more about ISIS This retailer is IDIS accredited, click to read more about IDIS
Name Electrical Discount UK
Rating & reviews Retailer Rating: 4.48 / 5 212 reviews
Retailer Web Page Go to store Go to store
Payment Options Credit or Debit card, Cheque ( by post) Finance Available
Member Card No
Pay by Installment On-Line Finance Available on purchases over £200
Refund Policy As per Which? Webtrader Policy - Full details available
Return Policy If the product is faulty when delivered you will get a new one or a full refund.
Delivery Smaller items within 48 hours, Larger Goods dependent on Post Code
Cost of Delivery Free of charge standard delivery
Head Office Address 81, Northgate, Blackburn, Lancashire BB2 1AA.
Telephone 0870 333 3980
Fax 01282 818451
Telephone Order 0870 333 3980
Guarantee Manufacturers standard cover plus promotional Offers
Low Price Guarantee No

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.5 / 5
4.5 / 5
Based on 212 reviews
Likelihood to buy again
4.4 / 5
4.4 / 5

Evaluation of Delivery

Customer support
4.3 / 5
4.3 / 5
On-time delivery
4.4 / 5
4.4 / 5
Product met expectations
4.6 / 5
4.6 / 5
Order tracking / status information
4.1 / 5
4.1 / 5
Availability of product you wanted
4.3 / 5
4.3 / 5

Evaluation of Purchase

Price
4.6 / 5
4.6 / 5
Payment options
4.6 / 5
4.6 / 5
Customer support
4.2 / 5
4.2 / 5
Delivery options
4.3 / 5
4.3 / 5
Product information
4.3 / 5
4.3 / 5
Website performance
4.6 / 5
4.6 / 5
Delivery & handling charges
4.2 / 5
4.2 / 5
Ease of placing the order
4.7 / 5
4.7 / 5
Product selection and availability
4.4 / 5
4.4 / 5
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Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 17/08/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

excellent price and excellent service

Review by Customer Satisfaction Evaluation submitted 09/07/09 Report Review
Overall purchase experience
2 / 5
2 / 5
Comments

Item required and showing clearly on web site was NOT available and in fact had been discontinued. Satisfied with ED employess who rang to tell me this. Web site therefore NOT ACCURATE.

Review by Customer Satisfaction Evaluation submitted 23/06/09 Report Review
Overall purchase experience
4 / 5
4 / 5
Comments

Efficient ordering, confirmation and delivery at a competitive price.

Review by Customer Satisfaction Evaluation submitted 22/06/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Ordered Tuesday, arrived Thursday with no problems. Spot on.

Review by Customer Satisfaction Evaluation submitted 21/06/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

The overall experience was good except for information on delivery, had I not contacted Electrical Discount UK for a delivery day, I would not have known until the day before, which gives very little time to make arrangements.

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