Digico - Information

Name Digico
Rating & reviews Retailer Rating: 1.5 / 5 1 reviews
Retailer Web Page Go to store Go to store
Payment Options visa,mastercard,switch,solo,delta,electron
Refund Policy see site
Return Policy see site
Delivery 5 Working Days
Cost of Delivery free delivery to mainland U.K
Head Office Address 520 Foleshill Road, Coventry, CV6 5HP
Telephone 0871 9898001
Telephone Order 02476 680 008
Number of Stores 2
Guarantee 1 year with option to extend

Customer Reviews

Overall Rating
1.5 / 5
1.5 / 5
Based on 1 review

Average Ratings

Quality of retailer website
3.0 / 5
3.0 / 5
Standard of service - ordering
1.0 / 5
1.0 / 5
Standard of service - items in stock
1.0 / 5
1.0 / 5
Quality of sales service and warranty
1.0 / 5
1.0 / 5

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Pookah submitted 02/08/09 Report Review
Standard of service - ordering
1.0 / 5
1.0 / 5
Quality of retailer website
3.0 / 5
3.0 / 5
Standard of service - items in stock
1.0 / 5
1.0 / 5
Quality of sales service and warranty
1.0 / 5
1.0 / 5
Summary

If you have any sense do not use Digico.
My expeience is that they are habitual liars. They took my money and did not ship the goods.

The item I ordered was listed on their web site as 'in stock'. The money was immediately debited from my credit card. After 3 weeks and numerous phone calls in which they kept assuring me that the goods would be with me within a couple of days I had to cancel the order.

I was then told on at least 4 occasions that my money was going to be refunded back to my credit card but this never happened.

Fortunately I received e-mail confirmation of the order cancellation because after 30 days Digico had still not refunded my money. I had to contact my credit card disputes office and get them to refund my money. Note that you need evidence that you have cancelled an order for the credit card company to take any action.

PS: I placed the same order with Digitech Electronics and couldn't have been happier with their fast service.

Do you recommend this retailer?

No