Home Cinema TV - Information

HomeCinemaTv specialise in high tech home entertainment products. It is our aim to provide excellent products at the best possible price.
Name Home Cinema TV
Rating & reviews Retailer Rating: 4.63 / 5 3196 reviews
Retailer Web Page Go to store Go to store
Payment Options Visa, Mastercard, Maestro, Visa Electron, Switch, Solo
Refund Policy http://ws2.homecinematv.co.uk/information.php?cda=static&cst=service
Return Policy 7 day return policy.
Delivery Typically 3-4 working days
Cost of Delivery From £5.50
Head Office Address Homecinematv 259 Felixstowe Road Ipswich Suffolk IP3 9BN
Telephone 0870 1439 682
Telephone Order 0870 1439 682
Guarantee Manufacturers' standard guarantee

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.6 / 5
4.6 / 5
Based on 3196 reviews
Likelihood to buy again
4.5 / 5
4.5 / 5

Evaluation of Delivery

Customer support
4.2 / 5
4.2 / 5
On-time delivery
4.6 / 5
4.6 / 5
Product met expectations
4.7 / 5
4.7 / 5
Order tracking / status information
4.2 / 5
4.2 / 5
Availability of product you wanted
4.7 / 5
4.7 / 5

Evaluation of Purchase

Price
4.5 / 5
4.5 / 5
Payment options
4.4 / 5
4.4 / 5
Customer support
3.9 / 5
3.9 / 5
Delivery options
4.1 / 5
4.1 / 5
Product information
4.2 / 5
4.2 / 5
Website performance
4.3 / 5
4.3 / 5
Delivery & handling charges
3.9 / 5
3.9 / 5
Ease of placing the order
4.3 / 5
4.3 / 5
Product selection and availability
4.3 / 5
4.3 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 08/11/09 Report Review
Overall purchase experience
2 / 5
2 / 5
Comments

Expected delivery of Wednesday. Called at 3pm to say would be Thursday. Spent another day sat waiting. Called them late afternoon to be told we were never down for Thursday and it would be Friday. Spent another day sat waiting, eventually delivered late afternoon. Having taken 3 days off work awaiting the delivery it is very unlikely that I would use or recommend as they can not repay the loss of earnings.

Review by Customer Satisfaction Evaluation submitted 08/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Very good, very easy

Review by Customer Satisfaction Evaluation submitted 07/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Great range of products - delivered exactly as requested - great service overall and have told all family and friends to look into this site as I was realy impressed!

Review by Customer Satisfaction Evaluation submitted 07/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

When I purchased the item I did not know that the product was not in stock, this could have been down to me not reading the emails properly though, but I was contacted by phone a few days later saying that item was back in stock and would be delivered the next day, which I was very happy about. All this taken into consideration the item was received by me within a standard delivery time any way and am very pleased about the entire purchase. Thank you very much.

Review by Customer Satisfaction Evaluation submitted 06/11/09 Report Review
Overall purchase experience
1 / 5
1 / 5
Comments

Needed the item to be delivered within the stated delivery date. Was not notified that the item would be late. Had to purchase elsewhere.