Redhill Appliances - Information

Established in 1981 we offer huge savings on top brand kitchen appliances with FREE delivery on everything.
 This retailer is ISIS accredited, click to read more about ISIS  This retailer is IDIS accredited, click to read more about IDIS
Name Redhill Appliances
Rating & reviews Retailer Rating: 4.52 / 5 603 reviews
Retailer Web Page Go to store Go to store
Membership Not Required
Payment Options Credit Card, Cheque, Cash
Member Card Not Required
Pay by Installment no
Refund Policy Please see our Terms and Conditions
Return Policy Please see our Terms and Conditions
Delivery Usually 7 – 10 working days subject to availibility
Cost of Delivery From £1
Head Office Address 18 – 20 Holmethorpe Avenue, Redhill, Surrey, RH1 2NL
Telephone 01737784800
Fax 01737784801
Telephone Order 01737784800
Number of Stores 1
Guarantee Full Manufacturers Warranty
Low Price Guarantee Wherever possible we will match or beat a price

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.5 / 5
4.5 / 5
Based on 603 reviews
Likelihood to buy again
4.4 / 5
4.4 / 5

Evaluation of Delivery

Customer support
4.3 / 5
4.3 / 5
On-time delivery
4.5 / 5
4.5 / 5
Product met expectations
4.6 / 5
4.6 / 5
Order tracking / status information
4.3 / 5
4.3 / 5
Availability of product you wanted
4.4 / 5
4.4 / 5

Evaluation of Purchase

Price
4.7 / 5
4.7 / 5
Payment options
4.5 / 5
4.5 / 5
Customer support
4.1 / 5
4.1 / 5
Delivery options
4.2 / 5
4.2 / 5
Product information
4.2 / 5
4.2 / 5
Website performance
4.3 / 5
4.3 / 5
Delivery & handling charges
4.7 / 5
4.7 / 5
Ease of placing the order
4.6 / 5
4.6 / 5
Product selection and availability
4.4 / 5
4.4 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 27/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Excellent experience from start to finish, they kept me informed when appliance was in and to be delivered better than going to Currys and being riped off, well done Redhill Appliances

Review by Customer Satisfaction Evaluation submitted 11/11/09 Report Review
Overall purchase experience
4 / 5
4 / 5
Comments

We did have a call letting us know the day of delivery, but your web site says that before nine o'clock on day of delivery an e-mail would be sent advising of time. We did not receive any such e-mail, so we were rather concerned if we would have delivery that day at all. Your telephone was constantly busy when we tried to get some information.
Fortunately the fridge arrived on the day.

Review by Customer Satisfaction Evaluation submitted 14/10/09 Report Review
Overall purchase experience
4 / 5
4 / 5
Comments

Brilliant price, a bit of a wait for delivery from manufacturer, but after that a prompt delivery.

Review by Customer Satisfaction Evaluation submitted 09/10/09 Report Review
Overall purchase experience
3 / 5
3 / 5
Comments

Ordered on a sunday, not heard by wednesday - my wife phoned. Told not in stock, tried to ring/e-mail. I phoned wed evening, staff very confused as 7 in stock - sorted very quickly and amicably.

Review by Customer Satisfaction Evaluation submitted 07/10/09 Report Review
Overall purchase experience
2 / 5
2 / 5
Comments

order taking, confirmation and immed. call to advise product not in stock hence delay on delivery--excellent.
Then SILENCE until I rang, AFTER revised delivery date, to ascertain status. Told further delay of c 2weeks. Also original (at time of order) quote of 7 - 10 days to delivery then changed to 'working days'.