Redhill Appliances - Information

Established in 1981 we offer huge savings on top brand kitchen appliances with FREE delivery on everything.
 This retailer is ISIS accredited, click to read more about ISIS  This retailer is IDIS accredited, click to read more about IDIS
Name Redhill Appliances
Rating & reviews Retailer Rating: 4.52 / 5 602 reviews
Retailer Web Page Go to store Go to store
Membership Not Required
Payment Options Credit Card, Cheque, Cash
Member Card Not Required
Pay by Installment no
Refund Policy Please see our Terms and Conditions
Return Policy Please see our Terms and Conditions
Delivery Usually 7 – 10 working days subject to availibility
Cost of Delivery From £1
Head Office Address 18 – 20 Holmethorpe Avenue, Redhill, Surrey, RH1 2NL
Telephone 01737784800
Fax 01737784801
Telephone Order 01737784800
Number of Stores 1
Guarantee Full Manufacturers Warranty
Low Price Guarantee Wherever possible we will match or beat a price

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.5 / 5
4.5 / 5
Based on 602 reviews
Likelihood to buy again
4.4 / 5
4.4 / 5

Evaluation of Delivery

Customer support
4.3 / 5
4.3 / 5
On-time delivery
4.5 / 5
4.5 / 5
Product met expectations
4.6 / 5
4.6 / 5
Order tracking / status information
4.3 / 5
4.3 / 5
Availability of product you wanted
4.4 / 5
4.4 / 5

Evaluation of Purchase

Price
4.7 / 5
4.7 / 5
Payment options
4.5 / 5
4.5 / 5
Customer support
4.1 / 5
4.1 / 5
Delivery options
4.2 / 5
4.2 / 5
Product information
4.2 / 5
4.2 / 5
Website performance
4.3 / 5
4.3 / 5
Delivery & handling charges
4.7 / 5
4.7 / 5
Ease of placing the order
4.6 / 5
4.6 / 5
Product selection and availability
4.4 / 5
4.4 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 27/09/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Excellent website and customer service. Delivery very unhelpful. Left appliance on door step with no offer of help to site appliance inside of house. Appliance on door step for over 4 hours until my son arrived to carry it inside. Part of packaging ripped with some scratches on top surface.

Review by Customer Satisfaction Evaluation submitted 27/09/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

i placed my order for a caple wine cooler with redhill appliances. within an hour i had a call to let me know my order had been received and delivery had been arranged for 3 days later and i would get an email before 8.30 on the delivery day with a 3 hour time slot. this wasnt neccesary though as the driver turned up at 7.45!! all aspects of ordering were simple and precise and the sales department were very helpful (i think i spoke with tony) and the delivery driver was very courteous and polite. I would recommend redhill appliances to anyone!!!

Review by Customer Satisfaction Evaluation submitted 24/09/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

The only comment is that I was told that I would be informed of a time slot for delivery. In fact, the e-mail containing this information was sent not long after the delivery was made; the delivery man had to suffer my wife in her dressing gown!. This is in no way a complaint, but it would have been better if the e-mail had been sent the day before... I know, however that this may not be possible.

Information for pricerunner... if you make an error on this page (by not selecting an option above), when you click "go back" to correct it, the text you have entered is lost. Issuing a page back would avoid this.

Review by Customer Satisfaction Evaluation submitted 21/09/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Excellent service from Redhill Appliances, I was very impressed with price of
Tumble Dryer I purchased as well as free delivery, the van driver was very pleasant and helpful. From the time I placed my order to the time I received it
I was kept well informed.

Thank You.

Review by Customer Satisfaction Evaluation submitted 18/09/09 Report Review
Overall purchase experience
1 / 5
1 / 5
Comments

Ordered what was claimed to be in stock on 3rd Sept. Told it would be 7-10 working days. Rang today (11 working days)as I had heard nothing. Told it would be delivered on 5th October, as they only deliver on Mondays and we are not available for the next two Mondays (we were not told this either when we ordered). All that before we have received the goods convinces me I would recommend NOT to use them. Please do not share with Redhill until AFTER I have received the goods, then you may do so.