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Kitchen Science - Information

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Name
		Kitchen Science

			Rating & reviews  
			
					465 reviews
				
			Retailer Web Page
			
				Go to store 
				
				Membership
				Not required.  Although join our mailing list for more great offers.
			
				Payment Options
				Mastercard, Visa, American Express, Switch, Delta
			
				Member Card
				Not required.  Although join our mailing list for more great offers.
			
				Pay by Installment
				Not availabe
			
				Refund Policy
				See our Terms and Conditions
			
				Return Policy
				See our Terms and Conditions
			
				Delivery
				7-10 on the majority of products
			
				Cost of Delivery
				Free Delivery
			
				Head Office Address
				Kitchen Science, George House, George Street, Hull HU1 3AU
			
				Telephone
				0800 0280 513
			
				Fax
				01482 592241
			
				Telephone Order
				0800 0280 513
			
				Guarantee
				All items come with a standard manufacturers guarantee of up to 2 years.  We also offer kitchen cover plus to extend your waranty
			
				Low Price Guarantee
				We check all of our competitors prices daily. Try our price challenge in the unlikely event you find a cheaper price elsewhere we will match it

Customer Satisfaction Evaluation

Overall purchase experience

4.3 / 5

Based on 465 reviews

Likelihood to buy again

4.2 / 5

						Evaluation of Delivery
					
Customer support
							
							4.1 / 5
						
On-time delivery
							
							4.3 / 5
						
Product met expectations
							
							4.5 / 5
						
Order tracking / status information
							
							4.0 / 5
						
Availability of product you wanted
							
							4.5 / 5
						
						Evaluation of Purchase
					
Price
							
							4.5 / 5
						
Payment options
							
							4.4 / 5
						
Customer support
							
							3.8 / 5
						
Delivery options
							
							4.2 / 5
						
Product information
							
							4.4 / 5
						
Website performance
							
							4.3 / 5
						
Delivery & handling charges
							
							4.5 / 5
						
Ease of placing the order
							
							4.4 / 5
						
Product selection and availability
							
							4.4 / 5

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Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 31/10/09

Overall purchase experience

5 / 5

Comments

Easy to order on-line. Delivery on time and well packaged. Am excellent shopping experience and would not hesitate to use again,

Review by Customer Satisfaction Evaluation submitted 29/10/09

Overall purchase experience

5 / 5

Comments

Thank you very much for the prompt service you provided. High street stores could not match your service.

Review by Customer Satisfaction Evaluation submitted 23/10/09

Overall purchase experience

4 / 5

Comments

Only downside was inability to track product. It said "shipped" from Sunday onwards, but the package didn't arrive until Thursday when I wasn't in. Thankfully my neighbour took it in, but better warning would have meant I could have arranged something. Other sites allow you to find out much more about delivery days.

Review by Customer Satisfaction Evaluation submitted 12/10/09

Overall purchase experience

5 / 5

Comments

Hallo, was a bit unsure at first (Booking on-line)intead of personally going into a shop, but very pleased with service so far, delivered at a good time-(9.30am)very polite and friendly delivery people.
Was able to check appliance before signing for it.
I am considering purchasing the matching chest freezer in the near future from Kitchen science.

Review by Customer Satisfaction Evaluation submitted 09/10/09

Overall purchase experience

5 / 5

Comments

This was a very pleasent 'deal' with speedy, safe delivery.
After searching for this DAB radio, I was lucky to find it at this site.
A very good price, with great delivery time, I look forward to using
the radio, as it will take an sd card which will take 'taping' from the
radio to new levels.