Kitchen Science - Information

 Go to store

Free delivery and expert advice at internet prices
This retailer is ISIS accredited, click to read more about ISIS This retailer is IDIS accredited, click to read more about IDIS
Name Kitchen Science
Rating & reviews Retailer Rating: 4.33 / 5 470 reviews
Retailer Web Page Go to store Go to store
Membership Not required. Although join our mailing list for more great offers.
Payment Options Mastercard, Visa, American Express, Switch, Delta
Member Card Not required. Although join our mailing list for more great offers.
Pay by Installment Not availabe
Refund Policy See our Terms and Conditions
Return Policy See our Terms and Conditions
Delivery 7-10 on the majority of products
Cost of Delivery Free Delivery
Head Office Address Kitchen Science, George House, George Street, Hull HU1 3AU
Telephone 0800 0280 513
Fax 01482 592241
Telephone Order 0800 0280 513
Guarantee All items come with a standard manufacturers guarantee of up to 2 years. We also offer kitchen cover plus to extend your waranty
Low Price Guarantee We check all of our competitors prices daily. Try our price challenge in the unlikely event you find a cheaper price elsewhere we will match it

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.3 / 5
4.3 / 5
Based on 470 reviews
Likelihood to buy again
4.2 / 5
4.2 / 5

Evaluation of Delivery

Customer support
4.1 / 5
4.1 / 5
On-time delivery
4.3 / 5
4.3 / 5
Product met expectations
4.5 / 5
4.5 / 5
Order tracking / status information
4.0 / 5
4.0 / 5
Availability of product you wanted
4.5 / 5
4.5 / 5

Evaluation of Purchase

Price
4.5 / 5
4.5 / 5
Payment options
4.4 / 5
4.4 / 5
Customer support
3.8 / 5
3.8 / 5
Delivery options
4.2 / 5
4.2 / 5
Product information
4.4 / 5
4.4 / 5
Website performance
4.3 / 5
4.3 / 5
Delivery & handling charges
4.5 / 5
4.5 / 5
Ease of placing the order
4.4 / 5
4.4 / 5
Product selection and availability
4.4 / 5
4.4 / 5
See all aspects which upon the grade is set See less aspects which upon the grade is set

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 22/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Had product required available for delivery at much cheaper price than competitors. Overall very satisfied with the service. Thank you

Review by Customer Satisfaction Evaluation submitted 16/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

The product has yet to arrive so tricky for me to respond to certain questions.

Review by Customer Satisfaction Evaluation submitted 12/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Easy to use site. Very impressed with Sunday delivery. Ordering and delivery went without a hitch. Very satisfied with product.

Review by Customer Satisfaction Evaluation submitted 11/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Bought an Indeset Dishwasher. Kitchen Science was best price I could find on web. Ordered Tuesday and was delivered at 07:45 hours Friday between times stated. Polite and helpful delivery man helped unpack and check for any damage. will recommend KS to friends.

Review by Customer Satisfaction Evaluation submitted 09/11/09 Report Review
Overall purchase experience
4 / 5
4 / 5
Comments

Verry happy withy delivery but would appreciate notice by email that the item had been despatched. Even after looking at the web site and my order history it was not clear when we might expect delivery although the item was shown as despatched, i sytill had to telephone to confirm when i might expect delivery.

Total number of pages: 5