Cheap Smells - Information

1000's of genuine, boxed, designer fragrances at up to 70% of RRP.
Name Cheap Smells
Rating & reviews Retailer Rating: 4.82 / 5 1338 reviews
Retailer Web Page Go to store Go to store
Membership yes
Payment Options Credit/Debit Card/Paypal
Pay by Installment no
Refund Policy If you are not totally satisfied your order or have simply changed your mind, please return the unopened product to us using our freepost address within 30 days of your order date and we will refund your money in full.
Return Policy If you are not totally satisfied your order or have simply changed your mind, please return the unopened product to us using our freepost address within 30 days of your order date and we will refund your money in full.
Delivery United Kingdom Deliveries, First Class Royal Mail - Costs £0.95 per item – the majority of orders are delivered in 4 working days. However we cannot guarantee the speed of the Royal Mail service so we ask that you wait 10 working days before contacting us
Cost of Delivery £0.95 per item
Head Office Address Unit 7, Guilberts Industrial Centre, Collings Road, St Peter Port Guernsey GY1 3NU
Telephone 01481 811188
Fax 01481 730856
Telephone Order 01481 811188
Number of Stores N/A
Guarantee Guarantee If you are not totally satisfied your order or have simply changed your mind, please return the unopened product to us using our freepost address within 30 days of your order date and we will refund your money in full.
Low Price Guarantee no

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.8 / 5
4.8 / 5
Based on 1338 reviews
Likelihood to buy again
4.9 / 5
4.9 / 5

Evaluation of Delivery

Customer support
4.5 / 5
4.5 / 5
On-time delivery
4.7 / 5
4.7 / 5
Product met expectations
4.8 / 5
4.8 / 5
Order tracking / status information
4.6 / 5
4.6 / 5
Availability of product you wanted
4.8 / 5
4.8 / 5

Evaluation of Purchase

Price
4.7 / 5
4.7 / 5
Payment options
4.7 / 5
4.7 / 5
Customer support
4.3 / 5
4.3 / 5
Delivery options
4.4 / 5
4.4 / 5
Product information
4.5 / 5
4.5 / 5
Website performance
4.6 / 5
4.6 / 5
Delivery & handling charges
4.3 / 5
4.3 / 5
Ease of placing the order
4.7 / 5
4.7 / 5
Product selection and availability
4.5 / 5
4.5 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 20/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Cant fault the service. Found the product I was looking for on website and couldnt believe it was so cheap. Received goods a few days later. Job done!

Review by Customer Satisfaction Evaluation submitted 20/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

I have been using cheap smells for a few years now mainly to purchase the YSL Touch Eclat. It is much cheaper on cheap smells than any other store and the postage price of 95p is exceptional value. Whenever I have ordered it has never taken over 3 days for my product to arrive which for the cost of 95p is brilliant. I will continue to use cheap smells as it is exceptional value for money and I have never had any problems with secruity of the site or with the delivery of the product, which have always been in good condition when they haev reached me! Thank you cheap smells! keep up the good work! I have reccommended cheap smells to many friends and family!

Review by Customer Satisfaction Evaluation submitted 20/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Used cheap smells last xmas was so delighted with service used it again this year very satisfied once again, so much so I have recommended you to my daughter.
Thankyou

Review by Customer Satisfaction Evaluation submitted 20/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Good selection at very reasonable prices. Excellent service offered including gift wrap of Christmas gifts.

Review by Customer Satisfaction Evaluation submitted 20/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Excellent service. Will continue to use and have often recommended to friends.