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Cheap Smells - Information

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1000's of genuine, boxed, designer fragrances at up to 70% of RRP.

Name
		Cheap Smells

			Rating & reviews  
			
					1281 reviews
				
			Retailer Web Page
			
				Go to store 
				
				Membership
				yes
			
				Payment Options
				Credit/Debit Card/Paypal
			
				Pay by Installment
				no
			
				Refund Policy
				If you are not totally satisfied your order or have simply changed your mind, please return the unopened product to us using our freepost address within 30 days of your order date and we will refund your money in full.
			
				Return Policy
				If you are not totally satisfied your order or have simply changed your mind, please return the unopened product to us using our freepost address within 30 days of your order date and we will refund your money in full.
			
				Delivery
				United Kingdom Deliveries, First Class Royal Mail - Costs £0.95 per item – the majority of orders are delivered in 4 working days. However we cannot guarantee the speed of the Royal Mail service so we ask that you wait 10 working days before contacting us
			
				Cost of Delivery
				£0.95 per item
			
				Head Office Address
				Unit 7, Guilberts Industrial Centre, Collings Road, St Peter Port Guernsey GY1 3NU
			
				Telephone
				01481 811188
			
				Fax
				01481 730856 
			
				Telephone Order
				01481 811188
			
				Number of Stores
				N/A
			
				Guarantee
				Guarantee If you are not totally satisfied your order or have simply changed your mind, please return the unopened product to us using our freepost address within 30 days of your order date and we will refund your money in full. 
			
				Low Price Guarantee
				no

Customer Satisfaction Evaluation

Overall purchase experience

4.8 / 5

Based on 1281 reviews

Likelihood to buy again

4.9 / 5

						Evaluation of Delivery
					
Customer support
							
							4.5 / 5
						
On-time delivery
							
							4.7 / 5
						
Product met expectations
							
							4.8 / 5
						
Order tracking / status information
							
							4.6 / 5
						
Availability of product you wanted
							
							4.8 / 5
						
						Evaluation of Purchase
					
Price
							
							4.7 / 5
						
Payment options
							
							4.7 / 5
						
Customer support
							
							4.3 / 5
						
Delivery options
							
							4.4 / 5
						
Product information
							
							4.5 / 5
						
Website performance
							
							4.6 / 5
						
Delivery & handling charges
							
							4.3 / 5
						
Ease of placing the order
							
							4.7 / 5
						
Product selection and availability
							
							4.5 / 5

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Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 06/11/09

Overall purchase experience

5 / 5

Comments

Everything was in stock as usual, which is terrific and arrived on time. The prices remain very reasonable which is a big bonus in these economic times.

Review by Customer Satisfaction Evaluation submitted 05/11/09

Overall purchase experience

5 / 5

Comments

Great website, i have used it many times

Review by Customer Satisfaction Evaluation submitted 03/11/09

Overall purchase experience

5 / 5

Comments

My experience ordering from the Cheap Smells website was very easy steps to follow to place the order. The product arrived a couple of days later,even with the problematic postal system at the moment. It is highly likely that I will be ordering from them again.

Review by Customer Satisfaction Evaluation submitted 03/11/09

Overall purchase experience

5 / 5

Comments

The only problem I have is that I have never received any order confirmation or information about shipment by mail. The survey is the first e-mail I have received from you. I don't know if you send them or not but everytime I want to check the status of my order I have to log on to your site. The packages come quickly and they are properly packed. The assortment and prices are good.

Review by Customer Satisfaction Evaluation submitted 02/11/09

Overall purchase experience