Cheap Smells - Information

1000's of genuine, boxed, designer fragrances at up to 70% of RRP.
Name Cheap Smells
Rating & reviews Retailer Rating: 4.82 / 5 1367 reviews
Retailer Web Page Go to store Go to store
Membership yes
Payment Options Credit/Debit Card/Paypal
Pay by Installment no
Refund Policy If you are not totally satisfied your order or have simply changed your mind, please return the unopened product to us using our freepost address within 30 days of your order date and we will refund your money in full.
Return Policy If you are not totally satisfied your order or have simply changed your mind, please return the unopened product to us using our freepost address within 30 days of your order date and we will refund your money in full.
Delivery United Kingdom Deliveries, First Class Royal Mail - Costs £0.95 per item – the majority of orders are delivered in 4 working days. However we cannot guarantee the speed of the Royal Mail service so we ask that you wait 10 working days before contacting us
Cost of Delivery £0.95 per item
Head Office Address Unit 7, Guilberts Industrial Centre, Collings Road, St Peter Port Guernsey GY1 3NU
Telephone 01481 811188
Fax 01481 730856
Telephone Order 01481 811188
Number of Stores N/A
Guarantee Guarantee If you are not totally satisfied your order or have simply changed your mind, please return the unopened product to us using our freepost address within 30 days of your order date and we will refund your money in full.
Low Price Guarantee no

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.8 / 5
4.8 / 5
Based on 1367 reviews
Likelihood to buy again
4.9 / 5
4.9 / 5

Evaluation of Delivery

Customer support
4.5 / 5
4.5 / 5
On-time delivery
4.7 / 5
4.7 / 5
Product met expectations
4.8 / 5
4.8 / 5
Order tracking / status information
4.6 / 5
4.6 / 5
Availability of product you wanted
4.8 / 5
4.8 / 5

Evaluation of Purchase

Price
4.7 / 5
4.7 / 5
Payment options
4.7 / 5
4.7 / 5
Customer support
4.3 / 5
4.3 / 5
Delivery options
4.4 / 5
4.4 / 5
Product information
4.5 / 5
4.5 / 5
Website performance
4.6 / 5
4.6 / 5
Delivery & handling charges
4.3 / 5
4.3 / 5
Ease of placing the order
4.7 / 5
4.7 / 5
Product selection and availability
4.5 / 5
4.5 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 25/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

I hae enjoyed shopping with cheap smells. The products which I purchased were cheaper than anywhere else. The was one other product that I wished to purchase but unfortunately they no longer have it.

Review by Customer Satisfaction Evaluation submitted 25/11/09 Report Review
Overall purchase experience
4 / 5
4 / 5
Comments

Saw web site recommended in Which? magazine, and decided to give it a try when buying christmas presents. Have been very satisfied with web site and speed of delivery, and cost!!

Review by Customer Satisfaction Evaluation submitted 24/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

VERY IMPRESSED, PERFUME WAS THE CHEAPEST I FOUND, DELIVERED VERY QUICKLY.

Review by Customer Satisfaction Evaluation submitted 24/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

i was pleasantly surprised that my purcase was so inexpensive, also as the postage charges were so low i didnt expect it to be so well packaged overall fast delivery and very satisfied

Review by Customer Satisfaction Evaluation submitted 24/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

I am delighted with the service from Cheap Smells, especially the speed of delivery. My order arrived three days after it was placed on line.

The range of choice is great as are the discounts offered.

I would have no hesitation in recommending this site to any of my friends and family.