1staudiovisual.co.uk - Information

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Online Prices with High Street Care. Free and Next Day delivery services, 0% Finance, plus a 14 Day Peace of mind money back guarantee.
This retailer is ISIS accredited, click to read more about ISIS This retailer is IDIS accredited, click to read more about IDIS
Name 1staudiovisual.co.uk
Rating & reviews Retailer Rating: 4.76 / 5 1070 reviews
Retailer Web Page Go to store Go to store
Membership Yes
Payment Options Online/Telephone Bank Transfer, Finance, Credit Card, Debit Card or American Express.
Member Card No
Pay by Installment YES
Refund Policy See Return Policy
Return Policy If purchase arrives damaged it is the customer’s responsibility to notify us within 48 hours of receipt of purchase. If purchase develops a fault within 28 days of receipt it is the customer’s responsibility to notify us by the end of the 28 day period. I
Delivery see retailers website
Cost of Delivery Free
Head Office Address Enterprise House, 21 Buckle Street, London. E1 8NN
Telephone 0871 899 2409
Fax 0870 137 9915
Telephone Order No – online only
Guarantee All products are sourced from the UK and come with the manufacturer’s 1 year warranty. Extended warranty available for purchase with your order.
Low Price Guarantee Yes

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.8 / 5
4.8 / 5
Based on 1070 reviews
Likelihood to buy again
4.7 / 5
4.7 / 5

Evaluation of Delivery

Customer support
4.6 / 5
4.6 / 5
On-time delivery
4.6 / 5
4.6 / 5
Product met expectations
4.8 / 5
4.8 / 5
Order tracking / status information
4.6 / 5
4.6 / 5
Availability of product you wanted
4.7 / 5
4.7 / 5

Evaluation of Purchase

Price
4.6 / 5
4.6 / 5
Payment options
4.5 / 5
4.5 / 5
Customer support
4.4 / 5
4.4 / 5
Delivery options
4.5 / 5
4.5 / 5
Product information
4.5 / 5
4.5 / 5
Website performance
4.5 / 5
4.5 / 5
Delivery & handling charges
4.4 / 5
4.4 / 5
Ease of placing the order
4.5 / 5
4.5 / 5
Product selection and availability
4.5 / 5
4.5 / 5
See all aspects which upon the grade is set See less aspects which upon the grade is set

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 20/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Brilliant service except it didn't take 5 days to come it took 2!!!! Thanks very much.

Review by Customer Satisfaction Evaluation submitted 20/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Perfect service. Very fast and up to spec. Thank you

Review by Customer Satisfaction Evaluation submitted 20/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Fantastic service, not only the best price around but order processed, and delivered, all in less than 24 hours.
I can't actually check the delivery, because I am sending the TV and Stand out to my home in Crete, but my shipper has advised me that the packaging appears to be undamaged, but the contents will not be able to be checked until about 20th December, when we get back to Crete from the UK.
Your processing system looks very impressive - well done Amy.

Review by Customer Satisfaction Evaluation submitted 18/11/09 Report Review
Overall purchase experience
4 / 5
4 / 5
Comments

hello received tv 11:30am 17/11/09 very pleased with service and delivery thanks.

Review by Customer Satisfaction Evaluation submitted 18/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

I would like to thank you for your excellent service ! I was most impressed by your very speedy delivery and communication. I would have no hesitation in using you again or fully recommending you to others. many thanks

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