Moby Memory - Information

NameMoby Memory
Rating & reviews Retailer Rating: 2.3 / 5 3 reviews
Retailer Web PageGo to store Go to store
Head Office AddressMoby Memory Ltd
Telephone08701161880
Fax08707519965
Telephone Order08701161880 (Press 1)
Number of StoresOnline Retail & Trade orders Only
Refund Policy14-day no questions refund.
Payment OptionsAll main credit/debit through Worldpay service.
DeliveryRecorded – First Class – From £1.20, Special Delivery - Next day guaranteed – From £4.50
Return PolicyReplacement from stock for faulty goods.
Guarantee5 year manufacturers warranty as standard
Member CardNo
Pay by InstallmentNo
MembershipForum Membership for support, yes
Cost of DeliveryFrom £1.20
Low Price GuaranteeNo

Customer Reviews

Overall purchase experience
2.3 / 5
2.3 / 5
Based on  3 reviews

Average Ratings

Standard of service - ordering
1.0 / 5
1.0 / 5
Quality of retailer website
4.7 / 5
4.7 / 5
Standard of service - items in stock
2.0 / 5
2.0 / 5
Quality of sales service and warranty
1.3 / 5
1.3 / 5

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Paul submitted 04/06/09 Report Review
Quality of retailer website
4.0 / 5
4.0 / 5
Standard of service - items in stock
4.0 / 5
4.0 / 5
Quality of sales service and warranty
2.0 / 5
2.0 / 5
Standard of service - ordering
1.0 / 5
1.0 / 5
Summary

Ordered 16gb msd over 2 weeks ago, after 5 emails just one response? and 2 phone calls i have finally canceled the order, absolutely useless. would have been quicker to send it by pigeon. Will go elsewhere from now on even if it costs more :-)

Do you recommend this retailer?
No
Review by Hannah Murray submitted 11/03/09 Report Review
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
1.0 / 5
1.0 / 5
Quality of sales service and warranty
1.0 / 5
1.0 / 5
Standard of service - ordering
1.0 / 5
1.0 / 5
Summary

I ordered a memory card on 25th Feb and paid immediately. I have not received an invoice of any kind. I waited a week then e-mailed asking for an update on my order which has been ignored. I have tried the phone numbers on the contact us page which just ring into answerphone. I had previously used moby memory for cards a couple of years back and they were good, after this time I would not use them again - I'm hoping to get my money back or memory card but as yet I've had no contact from them to give me any hope.... I continue to wait.

Do you recommend this retailer?
No
Review by Hannah Murray submitted 11/03/09 Report Review
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
1.0 / 5
1.0 / 5
Quality of sales service and warranty
1.0 / 5
1.0 / 5
Standard of service - ordering
1.0 / 5
1.0 / 5
Summary

2 weeks after my order, no e-mails, no invoice, no memory card. They have my money and my memory card. They do not answer their phones and do not reply to e-mails. I would never buy from them again.

Do you recommend this retailer?
No
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