Memory Bits - Information

Ordered several items, the website says they are in stock but then nothing gets delivered. I rang to ask for a part order as I was told that some items were not in stock (apparently 'in stock' means that the supplier has them!). I was told that the part order could be delivered, but not by courier and it would be a further 3/4 days (the order was submitted 12 days ago). I then received a phone call to say that none of the order was in stock. They are high on promises and low on delivery. I asked for the name of the Managing Director, (Jonathan Ruff) and was told he didn't have an email address for me to complain to. Best avoid this company.

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everyone in our office has bought at least once from memorybits very fast to send the items and out of 30 plus staff we have never had a problem .I would and do recomend them to all my friends..

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Ordered items from this company and they said they would be dispatched and they didnt. The website lookded good, but as I was soon to discover looks can be deceiving, I waited almost 5 weeks to get my order and when it did arrive it was not the right item, I phoned them up and after a load of if and buts the chap on the phone said that it was not their fault as they are in Jersey and the stock comes from a company in Switzerland, even though they say they are a UK company, I finally got the Managing Directors name a Jonathan Ruff or maybe its 'rough' as the service was, to date he has not replied to my letter and frankly i dont expect one.

DO NOT USE THIS COMPANY ALL I HAVE FOUND IS BAD REVIEWS, THEY SHOULD BE SHUT DOWN AS THEY ARE THIEVES.

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You are well advised to avoid this organisation - it is, very possibly, the least-efficient and worst-organised 'company' (if they can be credited with this accolade) currently trading in computer accessories and consumables on the internet. They are very ready to take your money - credit cards are debited promptly - but, seemingly, unwilling to despatch the goods. I have used them - unwisely - on 3 occasions; each time I have, as the goods had not arrived had to contact them repeatedly by both email and phone. I believe other customers have never received the goods ordered, or have received inferior products - it's worth seeing the reviews posted on www.ciao.co.uk/Reviews/Memorybits_co_uk__6640855/Start/30
to see the catalgue of problems that this company has generated. Other 'real' companies put them to shame; this is the type of organisation that gives internet-trading a bad name.

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