Laskys - Information

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This retailer is ISIS accredited, click to read more about ISIS This retailer is IDIS accredited, click to read more about IDIS
Name Laskys
Rating & reviews Retailer Rating: 4.5 / 5 1035 reviews
Retailer Web Page Go to store Go to store
Membership No
Payment Options Visa, Delta, Mastercard, American Express, Switch
Member Card No
Pay by Installment No
Refund Policy All refunds due for whatever reason (other than cancellations under the Distance Selling Regulations) will be made within 30 days of collection of the product.
Return Policy You have the right, under the Distance Selling Regulations, to cancel your order within seven working days of delivery, starting the day after the goods are received. This must be done in writing, via e-mail, fax or letter to our contact details listed be
Delivery Free. 3-5 working days
Cost of Delivery Free
Head Office Address George House, George Street, Hull, HU1 4AU
Telephone 0844 892 0124
Telephone Order 0844 892 0124
Guarantee All products are covered under manufacturers 12 month guarantee. 3&5 year extended warranty products are available

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.5 / 5
4.5 / 5
Based on 1035 reviews
Likelihood to buy again
4.4 / 5
4.4 / 5

Evaluation of Delivery

Customer support
4.1 / 5
4.1 / 5
On-time delivery
4.5 / 5
4.5 / 5
Product met expectations
4.6 / 5
4.6 / 5
Order tracking / status information
4.2 / 5
4.2 / 5
Availability of product you wanted
4.6 / 5
4.6 / 5

Evaluation of Purchase

Price
4.6 / 5
4.6 / 5
Payment options
4.4 / 5
4.4 / 5
Customer support
3.9 / 5
3.9 / 5
Delivery options
4.3 / 5
4.3 / 5
Product information
4.4 / 5
4.4 / 5
Website performance
4.4 / 5
4.4 / 5
Delivery & handling charges
4.5 / 5
4.5 / 5
Ease of placing the order
4.4 / 5
4.4 / 5
Product selection and availability
4.4 / 5
4.4 / 5
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Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 06/11/09 Report Review
Overall purchase experience
4 / 5
4 / 5
Comments

good price, easy web site, delivery arrived on day specified.

Review by Customer Satisfaction Evaluation submitted 05/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

An excellent purchasing experience

Review by Customer Satisfaction Evaluation submitted 04/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

I was pleased to get an immediate response to an e-mail I sent querying details of your confirmatory order e-mail.
The delivery agent was pleasant and business-like, giving a good impression, and the delivery was made earlier than the minimum time frame we had been given.

Review by Customer Satisfaction Evaluation submitted 02/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

I had heard of Laskys many years ago when the firm specialised in Hi fi equipment but was not aware of their expansion into other electrical products. I am pleased to have re-discovered you and will in all probability use your services again.

Review by Customer Satisfaction Evaluation submitted 25/10/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

we have made two purchases recently from laskys and have been highly satisfied with the service. finding the product and ordering on line was very easy and hassle free and we received our order on the day requested and are very impressed with the whole experience.

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