Laskys - Information

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This retailer is ISIS accredited, click to read more about ISIS This retailer is IDIS accredited, click to read more about IDIS
Name Laskys
Rating & reviews Retailer Rating: 4.5 / 5 1049 reviews
Retailer Web Page Go to store Go to store
Membership No
Payment Options Visa, Delta, Mastercard, American Express, Switch
Member Card No
Pay by Installment No
Refund Policy All refunds due for whatever reason (other than cancellations under the Distance Selling Regulations) will be made within 30 days of collection of the product.
Return Policy You have the right, under the Distance Selling Regulations, to cancel your order within seven working days of delivery, starting the day after the goods are received. This must be done in writing, via e-mail, fax or letter to our contact details listed be
Delivery Free. 3-5 working days
Cost of Delivery Free
Head Office Address George House, George Street, Hull, HU1 4AU
Telephone 0844 892 0124
Telephone Order 0844 892 0124
Guarantee All products are covered under manufacturers 12 month guarantee. 3&5 year extended warranty products are available

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.5 / 5
4.5 / 5
Based on 1049 reviews
Likelihood to buy again
4.4 / 5
4.4 / 5

Evaluation of Delivery

Customer support
4.1 / 5
4.1 / 5
On-time delivery
4.5 / 5
4.5 / 5
Product met expectations
4.6 / 5
4.6 / 5
Order tracking / status information
4.2 / 5
4.2 / 5
Availability of product you wanted
4.6 / 5
4.6 / 5

Evaluation of Purchase

Price
4.6 / 5
4.6 / 5
Payment options
4.4 / 5
4.4 / 5
Customer support
3.9 / 5
3.9 / 5
Delivery options
4.3 / 5
4.3 / 5
Product information
4.4 / 5
4.4 / 5
Website performance
4.4 / 5
4.4 / 5
Delivery & handling charges
4.5 / 5
4.5 / 5
Ease of placing the order
4.4 / 5
4.4 / 5
Product selection and availability
4.4 / 5
4.4 / 5
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Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 16/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Ease of use of your web site was great. Order tracked from point of order to delivery. Well done no complaints at all and will use your services again.

Review by Customer Satisfaction Evaluation submitted 14/11/09 Report Review
Overall purchase experience
4 / 5
4 / 5
Comments

Process worked well chosing delivery before order was good. Driver rang ahed to confirm we were in. Price was fair and the website worked properly. Could not find any fault with hte system. Would have used price match as othere were £10 cheaper on the day but wanted to sort it out there and then and delivery was when wanted.

Review by Customer Satisfaction Evaluation submitted 09/11/09 Report Review
Overall purchase experience
4 / 5
4 / 5
Comments

delivery was a problem couldnt tell me am or pm then I phoned at 1pm to see where it was + was told it was on the lorry + could be up to 6pm before I received it also I would bet a phoe call 30/60 mins before they arrived got 10mins + was out at the time had to rush back they phoned me again 10mins later I had already told them I would be there in 15min eventually took delivery at 3.55 pm

Review by Customer Satisfaction Evaluation submitted 09/11/09 Report Review
Overall purchase experience
4 / 5
4 / 5
Comments

Delivery on time and very helpful. No problems whatsoever.

Review by Customer Satisfaction Evaluation submitted 06/11/09 Report Review
Overall purchase experience
4 / 5
4 / 5
Comments

good price, easy web site, delivery arrived on day specified.

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